Semiahmoo Dental Centre

I've been coming to Semiahmoo dental for 20+ years. I used to see Dr. Burgess, but he unfortunately passed away. I now see Dr. Shirazi. She is fabulous. With everything that happened this year with covid I've been very stressed out and have some grinding issues. I've been in multiply times over the last few months. Dr. Shirazi is always helpful, friendly and attentive to my needs.

We will never use or would we recommend this dentist to anyone. Based on its great Google reviews we decided to try Semiahmoo dental because it was closer to our home; this was a big mistake. We booked all of our family members on two separate days to have a consultation and cleaning done. My hygienist struggled to clean my teeth ,as requested with hand tools, and after asking me three times to use ultrasonic, I gave in. I have had gum sensitivity ever since. When the rest of our family went in for their consultation and teeth cleaning, they were surprised to find out that they would have to come back another day for the cleaning. We had booked everything for the same day, so we were disappointed. When I called the office staff to discuss my concerns, I found them rude and condescending. They told me that I could speak with the office manager, but the manager was busy and would call me back. I waited three hours for a phone call and finally decided to call back myself. The office manager was still not available, and by the end of the day I had still not received a phone call back. Lets just say that we are driving a few more minutes to go to our previous dentist.

Just had my check up and cleaning appointment with Dr Effie and Robyn. They've done an amazing job setting up the office to keep their patients and themselves safe. They took great care of me with big smiles behind their masks and faceshields. Thank you!

I would also give 0 if I could. 12 minutes into my appointment time, I was called for my appointment. However, the receptionist told me I would not be able to combine my insurance with my husbands and so, I had a question about that before we went in. After a three minute discussion, I was told that too much of my time had passed and I had to forfeit my appointment. I've found a new dentist, combing insurances is not a problem.

I absolutely love this place! I took my aged father in for some dental work and the ladies were amazing with him. They were warm and friendly with a great sense of humour and he was totally pleased with their work. So in turn when I needed some major dental work done and wanted a second opinion this is where I came. I’m thankful that I did! They quoted me $1435.00 less than competition and really spent a lot of time with me explaining in detail everything that would happen and why. Referring me to a sedation dentist in Langley for my extractions because they understood my long standing fear of needles in my mouth. Ultimately I’m choosing to have all my dental work done through them because of their attention and concern for patients. I can’t say enough great things about these women! The very best!

If there was an option to give 0, I wouldn't mind doing so. I am very disappointed with Semiahmoo Dental Centre. I visited with my 6-year-old daughter who had multiple tooth issues. During our first visit, the doctor did an x-ray, check the problematic teeth and an appointment was made to solve the issue. We were waiting for more than 3 weeks for our appointment. Her condition was getting worse and worse so I gave her a painkiller for the last few days. On the day of our appointment, after freezing the area, the doctor telling me that she can't help her because my daughter needs special treatment, she has a severe cavity and she is going to refer me to different pediatric dentistry (even though the clinic has pediatric dentistry, and that's why I took my daughter to this clinic). It was clear from the first visit, that her condition is severe, why to wait for almost a month for further referral??? As a parent, our visit made me very angry and will never go back again for any reason and will not recommend any pediatric service in this location.

I have been a client since 1991 . My whole family went to Semiahmoo dental . We loved seeing the staff and having a great dentist ,Dr. Rum. Unfortunately, once Dr. Rum left the quality of care has gone down substantially. What used to be a friendly atmosphere full of professional staff has been replaced with rude , argumentative and unprofessional staff members . My daughter who is disabled was going to one particular staff member and when my daughter was scared and reacted the dental assistant had zero patience and refused to do anything . She claimed my daughter had onset periodontal disease and informed me that last time my daughter hit her , which never happened at all and her grandmother was present for that whole appointment that she claimed my daughter hit her . Then we took my daughter to a specialist and the paediatrician dentist was twice as much and we were told she had mild gingivitis on her front teeth. I requested my dentist to contact me and make a formal complaint and she never did nor was she interested . 33 years we’ve been loyal to this dental office . My sister left because she was traumatized by an bad experience there and getting freezing done . It had gone terribly wrong and she was in tears and locked herself in there bathroom until her husband came there. I’m finally fed up with this treatment and today was the final straw for me . I had asked if the dentist could write a few words down for why they wouldn’t remove my broken baby tooth and requested me to go to an oral surgeon . All they had to jot down was that they weren’t comfortable removing the tooth because the tooth was fused to my jaw and I’ve had prior surgeries on my jaw. The receptionist could’ve written something down and the dentist sign it but No. they wanted 150.00 from me knowing I’m on a permanent disability and have been I’ll since I was 8 yo . I live off of 1000 a month to feed myself and my family. I also informed the receptionist that the reason for needing this note was because I had paid out of pocket over 400.00 Of the 1000 me and my two children live off of and that I after I was approved enetiqlly for the procedure I was denied after I had the tooth removal. I realize that they’re a business and are in the business to make money … however working with people and making some adjustments on price or making exceptions for there clients here and there should be done as well. Last month I went weeks with only one meal a day just so my kids could eat something and not one person could really help. There’s resources out there for canned foods exc not for meat, milk , yogurt , fruit and veggies . I tried four different places … yet no help . I am so angry and disappointed. I will never go back back to this dental office and I will make sure to tell anyone and everyone who would listen just how awful my experience has been as well as my families .

Dr Sharazi makes it. Very thorough and professional. Dr Burgess was original Dentist. He was awesome. Was always there for family dental emergencies- customer service. Plus never over-billed and kept within insurance coverage- many offices charge whatever to make extra $. I hope Semiahmoo maintains that Customerservice aspect.