Scotiabank
2.5/5
★
based on 8 reviews
Contact Scotiabank
| Address : | 4100-2850 Shaughnessy St, Port Coquitlam, BC V3C 6K5, Canada |
| Phone : | 📞 +97 |
| Website : | https://maps.scotiabank.com/locator |
| Categories : | |
| City : | C |
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Sim Ran on Google
★ ★ ★ ★ ★ Disrespectful staff. Especially Non native staff people they are so rude do not have any professional sense to deal with clients.
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Mushfique Ahmed Choudhury on Google
★ ★ ★ ★ ★ Horrible customer service. They leave trainees alone to deal with customers and then when they make mistakes they aren't even sorry
The complaints are legit here
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Mr.Trenderson on Google
★ ★ ★ ★ ★ Open your hours more or offer better online services. Everything online needs to then go see a branch. Can’t keep taking a day off just to speak with one of your staff.
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Ryan Grant on Google
★ ★ ★ ★ ★ Have used them in the past with no problems.
This time though was trying to get approval for a mortgage and they kept leading me on and then asking for more information again and again that I had already given them. They kept saying that it was going to happen so didn't try looking anywhere else .... In the end they denied me and lost me getting a house. This time around I have never felt more disrespected or discriminated against in my life .... I will never do use Scotia Bank again in my life. I don't recommend them at all, go somewhere else.
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Javad Ahmadi on Google
★ ★ ★ ★ ★ I have 4 accounts in different banks. Scotia bank has the worse costumer service ever. To open a basic checking account , I spent few hours online and contacted the branch in person also call head office for several times still my account is not active after 3 days. That was the big mistake working with this bank.
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Denis Kho on Google
★ ★ ★ ★ ★ I been at this location twice and it been worst customer service I’ve experienced at any branch.
The tellers is rude and alway suggest to go do online banking or to call customer service.
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Kris R on Google
★ ★ ★ ★ ★ I have never been so disappointed with the customer service and misleading quality of information provided at this bank branch ( From Assistant Manager to Teller) to the point where I just wanted to close my account and I did!! Worst customer service I’ve experienced at any branch of any bank and I bank with three different banks.
To top it all, 3 different customer service team members at Scotiabank online that I spoke with all confirmed that they had never heard of the requirement provided by this bank's Assistant Manager. They instead advised me to go to another branch and surprise surprise, the other branch was able to resolve my issue within 15 minutes while all this Shaughnessy branch had was excuses and misinformation on why they couldn't help me the same day.
I would give this Shaughnessy branch negative stars if I could. Surprised they even have 2 stars aggregate.
You are better off going to the Port Moody branch instead where the customer service and care is fantastic!
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Stu Stranger on Google
★ ★ ★ ★ ★ Parm you are the worst branch manager and the rudest person Ive ever had to deal with.A dictating manager in control of your life savings I dont think so.Pulled out 225000 closed acct Because of Parm.Never again
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