Saks Fifth Avenue

4/5 β˜… based on 8 reviews

Contact Saks Fifth Avenue

Address :

176 Yonge St, Toronto, ON M5C 2L7, Canada

Phone : πŸ“ž +7
Website : https://www.saksfifthavenue.com/locations/s/toronto
Categories :
City : C
Description : Posh department store chain carrying designer apparel, shoes & accessories, plus home goods & more.

176 Yonge St, Toronto, ON M5C 2L7, Canada
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M J on Google

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If I could give minus stars I would. All I have to say is WOW. I am based in Ontario, Canada. If you buy any items, make darn sure you want it, because you will NOT get your refund easily. After multiple, I mean multiple calls and emails, months went by and I did not get my refund to my credit card. They just kept giving me "case numbers" and there was no follow up EVER. Finally they paid partial back and "forgot" to include the duties and taxes amount, I had to chase after them once again, it has been a nightmare! It's sad because I wanted to purchase more things from their website, but once bitten..... Thank you for reading, if you can buy the item elsewhere then I would, this company lacks any professionalism and are more than happy and helpful when they WANT your money. It took them seconds to take my money from my credit card and then nothing but headaches when I returned the item. Never will I buy again from this company or any of it's associated businesses ( which includes THE BAY ) that is horrendous also.
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Barbara McConnell on Google

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When shopping today at Saks Fifth Avenue in Toronto, we were served by Lee Meyer. It was such a pleasure talking with her today. She has excellent product knowledge and is a asset to Saks Fifth Avenue. I hope to purchase a Canada Goose coat next fall. I plan to purchase it at Saks Toronto, because of the exemplary salesmanship and information about these coats from Lee. Thank you for a great conversation!
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Amin Talebi on Google

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I want to take the time to thank you for the fantastic job that Miss Monir has been did for me. She left such a positive impression and she was so helpful. Her hard work made my shopping that much easier and more enjoyable.
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Yunqi Yue on Google

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Queency Chen is the THE BEST sales associate I’ve ever met. She was so dedicated to helping us find the perfect wedding bands, so thoughtful and so knowledgeable. Thank you for being a true joy. And shout out to Francisco, also helped us on seal the deal. Truly appreciated it!
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Skye Cee on Google

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Saks used to be my favourite department store to shop at as there are frequent promotions and occasionally classic pieces that never go on sale would be marked down. However, since the pandemic everything about this store has gone downhill. Am I the only one that finds it extremely silly that this store is the only retailer in the entire mall that closes at 6pm while the rest of the Eaton Centre / the Bay operates until 9pm? Instead of saving costs by reducing store hours, perhaps look at other factors impacting store performance. The product selection and variety has declined, and it doesn’t help that leased retailers like Louis Vuitton and Dior had pulled their boutiques out. Service is poor and unfriendly. Employees are often seen being on their phones avoiding interacting with customers. Loyalty Program/ Saks First card has been removed in Canada. No improvements have been made for e-commerce in Canada after so many years. Such a shame as Saks had so much potential when they initially entered Canada.
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Patrick Bateman on Google

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What store closes at 5pm? Most people finish work at 5pm... by the time they get to their car, drive and park its already 6:00pm. Been wanting to buy some Dior apparel for a few months now but I always come after 6pm. How can I afford to buy luxury goods if i have to skip work to spend my money? Extend your hours back again!!!!!!
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Dena Mehraban on Google

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This is an overall review for Saks and not this location! To start with, I received my items without any heads up in a damaged box! Despite following Saks reco on sizing, only 1 out of 3 items fit me, so I wanted to return my items. I called Saks and their agent sent me off to their store to return my internationally shipped items, which was the incorrect direction costing me hours in traffic and 37km of driving around the city on a Saturday! Secondly, I was charged to return my items, which is totally unfair when the items were too small for me although I followed Saks’s recommended size for me. Very bad overall experience and I won’t be coming back nor recommending Saks to anyone!
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Paco Archi on Google

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High end department store they have variety of French and American Luxury brands it’s a huge store on multiple level. def a place to check if you got some coins to burn The store is oriented to high fashion it’s tastefully designed and decorated. But you gotta get the coins to go there.

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