S & H Health Foods
3.2/5
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based on 8 reviews
Contact S & H Health Foods
Address : | 1615 Dundas St E, Whitby, ON L1N 2L1, Canada |
Phone : | π +97977 |
Website : | http://sandhhealth.com/ |
Categories : | |
City : | N |
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Trevor Brown on Google
β β β β β Store is bigger than it looks, big selection of different products. Friendly staff , I never got hassled every visit.
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Kathy Ekker on Google
β β β β β I've shopped here about 7 times now and I usually find what I am looking for. Big selection of products and gluten-free, dairy-free and many other foods too! Friendly service and knowledgeable staff.
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Sarah TheBully Smith on Google
β β β β β I love this store!! They are great they are always getting new foods. If you need something they are so helpful! :) Always smiling faces and happy to help with all your needs!
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Chloe Muffty on Google
β β β β β I made a call to s&h simply asking a question on a product and was simply trying to understand a product from perspective of the company and work with them. I was rudely cut off and told to "suck my lemons little girl." Now frankly I am absolutely disgusted and uphauled by this service and think that this is ridiculous considering I've been a loyal customer to the store for 3 years, as has my family of 5 and I am now strongly passionate in our decision to ever return to this health food store and as I have recorded the call I plan to show and demonstrate to those the how true colours seem to shine through when dealing with a clearly just confused customer.
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Dhanbir Shergill on Google
β β β β β I don't usually do this....but after my visit to this store today I wanted to share my thoughts.
In the past I have had good experiences with the previous manager but that's not the case with the new one. When trying to ask a question I received a very snappy response instead of a calm answer. I was trying to explain my situation but it was as if she did not care to hear it. She was very rude and made me feel uncomfortable while I was still in the store. She needs to brush up on those "customer service" skills.
Unfortunately, because it was the manager who gave me attitude I don't think I will be returning to this location.
On a positive note, the girl working there(Lisa) was very nice and helpful.
In my opinion she should be the manager.
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A Cara on Google
β β β β β If I could give half or 0 stars I would.
Worst customer service, I am a repeat customer (have been for a few years). They got plenty of my business. I wasnβt satisfied with my purchase of a protein powder, spent $75 in one purchase. They did absolutely nothing, store credit, exchange for another product for something else that I could actually use. Complete waste of $ And product. I am definitely taking my business elsewhere. Horrible to say, small businesses in Whitby lack customer value no wonder small businesses in the mall are closing.
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Joyce Ng on Google
β β β β β Bad customer service, Toxic employee
Recently went to the one in Whitby Mall. Thanks to the cashier, now 3 of her customers (including me) know:
-how outdated their system is and that her 80+yo cheap boss will not spend a single cent to upgrade;
-how she has to physically count products one by one and phone for orders; how manual things are in the store;
-how she has to work 7 days a week without rest day;
-how badly she values her mental health... bla bla bla bla.
I was thinking please just let people pay.
The moment I walked out, she literally screamed "Oh God, I don't want to train new employee". She is definitely burnout and I feel sorry for her. All the best to her.
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Brikster on Google
β β β β β Cashier was without a mask both behind the counter and while walking through the store!!! When I said something, she laughed at me. I will never go back there again after many, many years of shopping there. Customers have the right to feel safe and staff need to follow the rules!
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