Royal Ottawa Mental Health Centre

Got banned from seeing my boyfriend for hugging him in the lounge. The doctors weren’t there to make it liveable, they had no compassion for my boyfriend and they treated him negatively to bad news. He wanted to use the time productively but only let him exorcise every second friday.

I don't know how it was for anyone else but I was referred to Dr.Hatcher years ago, and all I can say is if you are referred to this guy, cancel and find someone else. He isn't compassionate, doesn't seem to know what he's talking about, and also double booked me. Was super fun waiting for 40 minutes only for him to give me 20 minutes of his time. He also clearly didn't listen to anything I had to say, as he was under the impression I told him my mother is schizophrenic. Where he pulled that from is beyond me. when we didn't even speak of my mother.

Was a patient in the outpatient mood and anxiety clinic. Saw Dr Okibo. She was nice and caring, but she dropped me as a patient when I entered a crisis. Definitely was not happy with that. And these staff hold stigma against bpd patients so not a great experience considering they're mh care providers...

I took part in a sleep study at the Royal Ottawa several years ago (~2017). Paid parking is available around the building, though I don't recall if payment was required during my overnight visit. Upon entering the hospital, I "checked-in" with the receptionist, who provided me with directions that led to the sleep lab. Inside the lab is a hallway with several doors on either side; each opening to a 6'×12' single-person room. Before going to bed, the laboratory technician attached various wires and devices to my person. These were of course, to collect the relevant data while I slept. Not surprisingly however, the wires can be somewhat limiting in the degree of movement they allow of the patient whilst still collecting data successfully. The simple knowledge that I was being monitored while I slept was also -of course- an odd scenario. ? I wasn't initially certain if I would be comfortable enough to fall asleep in "that environment." As it turned out, I slept well! Despite the rooms having been outfitted with the inclusion of the requisite electronics and technology required to monitor and collect all patient data that is relevant for a sleep study, it is my opinion that their staff has been successful in the design and maintenance of these rooms. They are clean, comfortable and -incredibly- even have the genuine ambience of a bedroom in your home. The Royal Ottawa Hospital offers specialized professional health care that is targeted towards helping an incredibly wide array of patients and their uniquely individualized concerns. The ROMHC offers hope to persons from both the Ottawa Valley region and across Canada. This invaluable national resource aims to cast a social safety net towards many struggling persons who would otherwise remain marginalized and/ or prone to falling through the cracks of the system of our society.

I stayed inpatient in the youth ward , I had Dr.Beck . I had been transferred from cheo and had a presumptive diagnosis of bpd which made them believe I was there purely for drugs and attention . I was put on a form because I had an episode and the next morning Dr beck removed me from the form and coerced me to sign the form to leave . When I asked if it was because I was a in the way she said i was . I believe it was very unprofessional to remove me from the form and let me leave when the form was there for the sole purpose of making sure I could not leave . she said I was not autistic because I could speak and said I didn't have adhd because I wasn't noticeably hyperactive . she diagnosed me with bpd ( which I got no paper work for , just a queue card ) and essentially kicked me out . I'd like to mention that I was diagnosed with adhd both before and after the visit , and have had autistic traits since I was a toddler , so I personally don't trust her assessment ( apart from bpd as I had that on my chart for years before she confirmed it ) . They also frequently used restraints and had no compassion for the people staying , I can't sleep anymore , I have nightmares about this place every single night , I can hear the screams of the kids being tied up and am afraid that I'm stuck there again .

I was in the ACU and CDU back in 2016 to help with alcohol detox and the staff was the nicest I’ve ever had. The doctors are nurses went above and beyond. I also was there in 2019 and the experience was incredible! They are all excellent

We just brought in a woman who was wandering the streets in a very bad way and, although it is a Saturday and closed, the receptionist was wonderful and called for someone to come and assess her and even alerted security to be sure that she would remain for an assessment. I was so appreciative as I didn’t know if they could help and if not, what to do? My only other experiences with the hospital have been for lectures. Also so impressive. Thanks to the staff!!

Urgent treatment needed but still waiting on a referral from 2018. Family Doctor contacted them again last year regarding the referral and assured me that someone from The Royal would contact me by January 2022. I'm still waiting. I constantly see their messaging and social media talking about things like Awareness, Care and Empathy, and they spend a lot of money marketing how loving they are. But, they ignore screams for help, encourage hopelessness, and even tell people "Don't call us. Don't even speak to us." And this is the best that Canada has to offer.