Rosenau Transport Ltd. (Calgary) - 234180 Wrangler Rd
Rosenau Transport Ltd.| Freight & Transport Logistics Services - Rosenau.ca
Rosenau Transport has grown into one of the most trusted and reliable transportation companies and logistics services provider in Western Canada.
About Rosenau Transport Ltd. (Calgary)
Rosenau Transport is dedicated to serving communities in Western Canada with the most reliable freight shipping, transportation logistics, and supply chain services available. Our network of terminals allows us to go wherever our customers need us to pick up or deliver freight.
The Rosenau team takes pride in being able to serve communities of all sizes with our exceptional transportation services and supply chain knowledge. If you don’t see your destination below and you want to ship something in the provinces of Alberta, Saskatchewan, British Columbia, or Manitoba, contact us to see how we can help service that area.
Click here to view our service matrix.
Contact Rosenau Transport Ltd. (Calgary)
| Address : | 234180 Wrangler Rd, Alberta T1X 0K2, Canada |
| Phone : | 📞 +79 |
| Postal code : | 1 |
| Website : | http://www.rosenau.ca/ |
| Categories : | |
| City : | X |
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Jordan K on Google
★ ★ ★ ★ ★ terrible service and horrible dispatch. No shows for shipment and had to call multiple times, put on hold multiple times, while the dispatch forgot who they were dealing with. No one had any info on my pick up even though THEY had emailed me my BOL. When the driver did show up AFTER our closing time the Driver showed me he was given a horrible mistyped address that shouldn't have happened considering its on the BOL. no one ever called me when the driver could not find the proper address. Once I cancelled and told the dispatch about this they were very uncaring that they lost our business. All in all very unprofessional and disorganized. Me and my company will never try to use this carrier again.
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Keith McVittie on Google
★ ★ ★ ★ ★ Excellent company, owners and employees are great! Always have had an amazing experience working with this company.
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White diamond Flooring ltd on Google
★ ★ ★ ★ ★ They are not professional and the don’t respect them time line I’ve a shipment was supposed to be delivered between 1 to 2 business days it never happened in the time frame they said
They are lairs people and unprofessional
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Jismy S on Google
★ ★ ★ ★ ★ Horrible service
No shows for the pick up. Not responsible at all. The lady at the front was very rude. Not Professional. No respect. Since they missed the pick up time, they should show some responsibility to re-schedule. I had to make multiple phone calls , holds, re-arrangements for pick up and finally extra employee for us to receive our shipment during our holiday. (because Rosenau didn't pick up the order during the scheduled hours and we received the order during our closure day).
Dear friends, be prepare with an extra day / staff when you deal with this Calgary Rosenau team.
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D&J Conrad on Google
★ ★ ★ ★ ★ These guys are terrible. The drivers are rude, snapping their fingers to get your attention when you are busy with another courier. The dispatchers lie to you when you ask how long till your shipment will be picked up that you ordered @ 10am and it's 3:30pm. "He's just ten minutes away" 5pm driver finally graces us with his presence. I really dislike this company.
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Tony Keller on Google
★ ★ ★ ★ ★ They accepted a shipment without the destination address. Fortunately our people had a copy of the shipping document. Problem was the shipment ended up in Calgary where we had to drive an hour and a half to go pick it up. Still had to pay for the shipment!
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Deborah Bodger on Google
★ ★ ★ ★ ★ These guys used to be my go to, I swore by them and even convinced several customers to switch to Rosenau. Fast forward to now Dec 2021 and I have regrets. They don't show up nor call or email to advise me that they won't be showing up. Shipments that should be next day, are days out. I recently shipped 3 large pallets to Edmonton [ a 3 hour drive from my current location ] and 9 days later, am currently on hold while they 'track it down'. I strongly suggest using someone else. I'm not sure what exactly happened with this company but they are not the company that I encouraged my customers to use anymore.
June 7th
Gave them another chance. But due to several delays, not picking up when scheduled or reaching out to inform staff that they won’t be there or will be late followed by ‘my dog ate my homework excuses’, and on and on….this transport company has been added to our list of vendors we no longer use. Such a shame. From my preferred freight company to one we can no longer use or recommend as they no longer meet our ISO standards.
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L Steen on Google
★ ★ ★ ★ ★ Edit: I have cleared my previous review as I don’t think the negative details need to be continued as I am so impressed with how they handled this situation. Short story, my package was delivered damaged and the initial phone call wasn’t the most positive. I was invited to reach out and sort out a better outcome and I had the pleasure of speaking with their customer experience manager, Kari. Thank you so much for turning this situation completely around to the positive and even going a step further to help offer a return solution. I am so impressed with her speed, professionalism and accountability to turn this into a great experience despite the circumstances. I left that call feeling 100% heard and respected and even happy. So thank you Kari, and thank you Bernie for your excellent representation of your business’s values!
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