Rieger Contracting

Hmm

Rieger Contracting have been serving your community for over 25 years...I would highly recommend this company.

The lady who delivered my bin was very helpful and kind and we managed to get all the work done in time before the bad weather. They came right away to pick up the disposal bin

New, full septic installation: *Scheduling: Wasn't told or notified when project would begin, they just called and showed up the day of... also wasn't told when they were "finished". *Completed job: Job was not "finished" to customer's satisfaction, including the driveway. *Over charge: Customer was told by Rieger's owner, that heavy equipment would damage the driveway, but that the company would fix it (at customer's expense) with several loads of gravel, which was charged on the first invoice. However... they only fixed half of the driveway, and did a poor job that made it worse (a regular road height car would have bottomed out on the difference between the left side of the driveway and the right side). When the customer brought it to the companies attention, it was then properly fixed with several more loads of gravel, but the customer was charged for the extra gravel to fix the contractor's initial mistake. *Customer service: Practically impossible to contact the company now that they have done what they have done. *Installation issues: Parts of the backyard around the septic tank and outwards is now sinking, and flooding with rainwater (some areas like quicksand) and needs to be filled and fixed, in order for the job to be "complete". *First invoice: $35,000+... paid in full. Secondary invoice for fixing driveway, which was listed on the first invoice. Almost $2000... in limbo until some sort of solution to this whole issue has been found. *Update: December 3... no official contact, resolution or job "completion". *Is it normal for a full septic system installation to only take 2 days from breaking ground to "completion"? In the beginning, the customer was told by Rieger's owner that "I don't do quotes" because "I've been in the business for a long time, and I'll do it, if you want it done right"... customer was given several recommendations that "he is the best in the business", but these came from his friends who work or have worked with him on various jobs. I think a big issue with this company is that the right hand doesnt talk to the left hand. Communication and organization would have solved quite a few issues. When I had heard of how good this company was, I had hoped that they would be the one's who could have helped my mother in law with future renovation plans, but that idea has now been flushed into a septic tank. *I am the son in law, posting on behalf of my mother in law (actual customer, 82 years old). NOTE: I even had to lend one of Rieger's workers my personal tools to fix a malfunctioning hydraulic system on their equipment.