Richelieu

Name: Richelieu
Address: 12851 Rowan Pl #100, Richmond, BC V6V 2K5, Canada, V, Canada

2.9/5 ★ based on 8 reviews

Contact Richelieu

Address :	12851 Rowan Pl #100, Richmond, BC V6V 2K5, Canada
Phone :	📞 +788
Website :	https://www.richelieu.com/
Categories :	Cabinet store , Furniture store , Manufacturer , Warehouse , Woodworking supply store , Kitchen supply store ,
City :	V

12851 Rowan Pl #100, Richmond, BC V6V 2K5, Canada

Best Warehouse in Canada

R	Raman D on Google ★ ★ ★ ★ ★ We had a REALLY tough time matching our faucet to our cabinet handles. We went to Richelieu and had Neil help us. Neil knew exactly which color went with our faucet within a minute!! And sure enough it was spot on. So happy with the service! He saved us so much time and was great at answering all of our questions
G	George Jian on Google ★ ★ ★ ★ ★ Excellent place for all your hardware needs. Being a cabinet maker and finishing Carpenter I always look to Richelieu for quality hardware and best selection. They are a large company that stays on top of trends and technologies. Have been a long time customer.
T	Trevor Margo on Google ★ ★ ★ ★ ★ Great options but no help with customer service
R	Ronald James on Google ★ ★ ★ ★ ★ This is NOT a store but you would never think that is the case with a parking lot for visitors and showroom full of product that may or may not be set out for sale. From the amount of walk-in customers that could very well travel and walk into this location there very well should be the ability to take cash sales. Lee Valley has a retail business, why not Richelieu Vancouver?
T	Tony Juan Sauvage on Google ★ ★ ★ ★ ★ If I could go anywhere else, I would. This place is the definition. There were exactly 8 employees when I walked in through the customer door. I asked the first guy if he could help me. This guy just looked at me and then walked away. Then I talked to the other brown guy behind him and he also ignored me. I stood there and rung the bell. The Asian lady kept looking at me but she couldn’t care less. About twenty minutes after me standing there, one of the the now 12 employees in that area comes up to me and asks if I’ve been helped. I said no. This guy asks the same Asian lady to help me, and she rolls her eyes and walked past. She does come back five minutes later, but that is unacceptable. If you know I’ve been standing there for over 20 minutes, you don’t pretend like you don’t see me. I’m a big dude. I am fairly easy to spot. Worst service ever. That’s not even the worst part. I was told to wait next to the courier pickup for my order. It took another twenty minutes for that to come out. I hope this place reevaluates the people it chooses to have represent the company and the manner they do so. There is literally no way the service could have been worse. They could have shanked me in the warehouse and left me to bleed to death and that would be a less painful experience than coming here. Don’t come here. Unless you like suffering… then this is the perfect spot for you.
A	Andre Lo on Google ★ ★ ★ ★ ★ Getting your items takes a bit longer than you would expect but the people working in the sales room are always extremely helpful, friendly, and professional. Be aware that they're wholesalers so you'll need an account with them to buy things.
A	Acceptable Deviation from Perfect on Google ★ ★ ★ ★ ★ Used to be a good place. Perhaps because of the pandemic, perhaps... just because, but it has become a waste of time. Today, for example, I wasted more than an hour "buying" some items, which were not actually in stock. Everyone's answer was, basically, a shrug and "not my problem" look.
D	David Heritage on Google ★ ★ ★ ★ ★ Bought 14 of these expensive drawer pulls for my bathroom reno. Nearly half of the globes have separated from the knobs. Apparently Richelieu doesn’t know how to use adhesives. Do not purchase from this company. Overpriced garbage.