Rexall Drugstore
3.3/5
★
based on 8 reviews
Contact Rexall Drugstore
| Address : | 160 Elgin St, Ottawa, ON K2P 2C4, Canada |
| Phone : | 📞 + |
| Website : | https://www.rexall.ca/storelocator/store/8190 |
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| City : | P |
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Marian Gure on Google
★ ★ ★ ★ ★ Pharmacist at this location, Jeff is so incredibly rude!! Asked him a simple question and he snapped at me because he was busy. If you cant maintain decorum under stress do another job! Avoid this guy.
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Ed Chunski on Google
★ ★ ★ ★ ★ The staff are cheerful, despite the current virus situation. Typical selection of products in a drugstore. They actually had disinfectant wipes in stock today, so I got a pack.
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Elsa Lalonde on Google
★ ★ ★ ★ ★ If you are an individual with a mobility disability who is unable to use stairs - dont even bother going to this location. The only entrance of the pharmacy located on Metcalf St. requires you to use a lift platform in which you must ring a doorbell the front desk to have a staff member unlock the lift. The doorbell rarely works so staff can't assist you, and staff dont know how to use the lift platform. A quick medication pick up turns into a 20 minute nightmare. So disapointed by Rexall!
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yasa akoo on Google
★ ★ ★ ★ ★ Worst location ever i walked in twice first time told me wait for one hour for vaccine there were only 2 customers there , second time they said we have no walk in if you don’t then write on your website you do not accept walk in .! The pharmacist guys absolutely ridiculous. Thanks for worst service ever
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Alice on Google
★ ★ ★ ★ ★ Well stocked and clean store. Staff are friendly and get customers through the line pretty quick. I don’t use the pharmacy here so I can’t comment on that. Prices at all Rexalls are comparable to Shoppers, some items a bit higher, some a bit lower. Very convenient location just across from the Farm Boy
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Caitlin Matthew on Google
★ ★ ★ ★ ★ Received my flu shot this evening and had a very pleasant experience with Sandy, the Pharmacist. The shot itself was painless and quick. My partner, while agreed with the prior statement, is a bit of a wimp when it comes to shots and became very faint following it. Sandy took excellent care of him and made him feel much better.
An added bonus, Sandy took the time to call us later in the evening to check up on us and make sure Connor was okay.
Very happy with Sandy and the service at Rexall - I will be back for the next flu shot (hopefully one for Corona Virus)!
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Victoria LeClaire-Christie on Google
★ ★ ★ ★ ★ My review is based only on my experience at the pharmacy. A few months ago, I moved within a two minute walk of this rexall, so I switched pharmacies (my old one was a 30 minute walk). That lasted two months. In the two visits I made to this pharmacy, the first:
- My medication brand was switched without warning, they just filled the prescription
- I was then charged way more
- I paid for a medication on back order but then a month later one of the the pharmacists claimed I had never paid nor asked for that medication. I was told it was on indefinite back order and then the next day the app told me it had been filled.
On the second visit:
- I explained the brand/price confusion I had experienced the previous visit, I was told the expensive brand was still the only one available. I asked the pharmacist to put the medication aside.
- After I paid he told me that there was a voucher so I wouldn’t paid anything additional.
- I asked for the medication and he said no, because people were on hold on the phone, so I should come back “some other time” for a filled prescription within eyesight.
Incredibly frustrating, I’d rather walk the 30 minutes to my independent pharmacy.
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Keagan Peterson on Google
★ ★ ★ ★ ★ Unlike many people who post here, I’m aware the medications provided by the pharmacy are prescribed by your doctor. When it is incorrect, this is your doctor, not the pharmacy. I’ve had only exceptional service from the pharmacy team. This is hard time for all staffing, do not take out your own doctoral issues on a store that does not control such. Base it on the experience, which is fantastic service.
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