Rapid Response Restoration - Calgary

4.3/5 β˜… based on 8 reviews

About Rapid Response Restoration

Allan MacLean

President

Allan is originally from Donkin, Nova Scotia. He moved to Calgary in 1986 and started as a telemarketer for a carpet cleaning company. With hard work and dedication he quickly moved up the ladder in the restoration industry. In the past 34 years Allan has seen a wide variety of claims from multi-story water losses, extensive fire and smoke related claims, trauma and crime scenes to minor losses of all kinds. Allan has obtained the status of Master Water restorer, Master Fire & Smoke restorer and Master Textile. Along with his restoration education, Allan also participates in martial arts where he has achieved a second degree black belt. The art of discipline, respect, and excellence taught within martial arts has transferred to his business where Allan teaches these same principles to his staff. With many years in the industry and focused education in disaster restoration it has helped to shape Rapid Response into an industry leader. Allan has dedicated his career to being the best in the industry with the quickest response times for emergency response all while maintaining a high quality of services and workmanship.

Contact Rapid Response Restoration

Address :

7862 10 St NE, Calgary, AB T2E 8X2, Canada

Phone : πŸ“ž +99
Postal code : 2
Website : https://www.rapid-response-restoration.com/
Categories :
City : E

7862 10 St NE, Calgary, AB T2E 8X2, Canada
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Bera Chuang on Google

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Due to water damage caused by a unit two floors up, the Condo Management selected Rapid Response Restoration to remediate my condo unit. The restoration work was quite extensive; remove & replace ceiling & insulation, dry & re-carpet with new underlay, paint multiple walls, replace baseboards, etc. All work done excellently and meticulously by courteous & professional personnel. Bottom line, Rapid Response Restoration gets the job done right.
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Amanda C on Google

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I would not recommend this company. We had a pipe burst and damage a small area of flooring (entry way). They were quick to come in and assess the situation. However, it took over a month for them to contact us about replacing flooring that they already had in stock. It wasn't until I emailed the contractor to find out when the floor would be installed did they come. After the flooring was installed, I came home to find out that the new laminate did not match the current one. When I spoke with the contractor about this he was very defensive and without inspecting it said it was due to wear (the current flooring was less than a year old). After coming to look at it, the contractor refused to admit the mistake of the flooring company and said because you couldn't see the difference in the picture, it was a match. This was not the case as the color and texture of the new flooring was different. Not once did he apologize for the mistake or inconvenience and the flooring was not replaced.
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Michael Venegas on Google

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They were wonderful! We had a horrible roof leak and they came in did everything they in their power to keep the damage minimal. They were very personable, supportive, and understanding during the stressful experience. I would recommend this company in a heartbeat to anyone. They went out of their way to make sure that the house was okay and above all they would make sure that we were okay. It's the personal touch that made their service different and above anything we expected! Thank you!
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Hera Shipwright on Google

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My husband and I, freakily enough, had almost the exact same problem at our previous rental apartment this year: water suddenly came pouring down from the apartment above, soaking the drywall and hardwood floors! But these folks were like night and day compared to that other flood restoration company: fast, courteous, and effective, they saved ALL of the flooring and walls with their drying equipment. Best of all, unlike the other team – who showed up at all hours, with no notice, no courtesy, and no masks – Brad's team were polite, safety-conscious, and always communicated with us tenants as well as the landlady and the condo management. They went the extra mile to respect our space and minimize the disruption and risk to us (no small feat in a 2-bedroom apartment during Covid with workers coming in and out). They always answered our questions promptly and left the place spotless. Outstanding job. (BTW I can't comment on the value because it's the condo board that's paying for the repairs, but I hear they're reasonable!)
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Mark Dawson on Google

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Just had Rapid Restoration restore my condo from a flood. Roman was a fantastic contractor and went beyond his duties to ensure everything was completed correctly and in a timely manner. Highly recommend!
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Debra Thompson on Google

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Rapid Response was first on the scene of our flood at 2 in the morning. They were very professional and compassionate, during a very stressful situation. Jessica kept in constant contact and always responded to any and all questions we had throught our ordeal. She can us peace of mind with her knowledge of what was going on and what we could expect. The whole team we dealt with was very friendly and did their job well. I would totally recommend this company based on our experience. Thank your for a job well done.
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Ayra Kelly on Google

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We had water damage from the recent rain storm in our basement. We called Raid Restoration and were taken care of by Jessica, Ashlyn and their team- all of them amazing. They arrived same day and got straight to work. The explanations and communication was clear and incredibly professional. We are so grateful to them for their help with this process since we are new homeowners and this is our first experience. Outstanding professional support from every person we had helping us out. HIGHLY recommend putting this team on your radar for any restoration needs that come up. They definitely appreciate and respect how important it is to competently get this work done well ASAP.
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Sadie Stevenson on Google

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I have only good things to say about Rapid Response Restoration!! The team went above and beyond and were extremely flexible with my crazy schedule. The workers were super friendly and always on time! The floors look amazing!!! I am so happy with them. They left the place spotless when they were done. They even made my bed. Thank you all very much for doing these floors. My partner and I are so pleased! As a young woman living in the city, I was super worried and usually don’t appreciate people coming into my home but, I felt safe and secure with the entire team. I am SO happy with my floors and this entire process. I would 10/10 recommend these guys if you ever need any work done! I can’t thank you all enough!!

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