Proline Roofing Ltd.

I wasn’t sure if I wanted new gutters (had a leak and was too lazy to fix and clean). But was impressed by the quality, durability and look of ProLine Roofing gutters. They look gorgeous!

Thank you so much for the hard work your crew put into our roofing/gutter/fascia project. In roofing, you get what you pay for. I felt fully confident that your company understood the unique needs of this project. Your crew have totally improved the appearance of our house and we are very happy with the final result. What a difference! Every one of the crew were polite and fully committed to what they do. The clean up was very thorough, not a scrap left behind. I highly recommend Proline.

Professional, knowledgable and great company to work with. We could not be happier with the finished product. Left the place cleaner than when they arrived and made sure to work with our tenants to avoid any disruption. Highly HIGHLY recommend this company. Thx again Mauricio.

The roofing team did a great job replacing our 21 year old roof. Roofers were very efficient and cleaned up any debris when they were finished. Everything looks great!

We had our roof replaced with Proline in July. The good: Kari, who did our initial estimate was very friendly, professional and courteous. He, along with all of the positive reviews we had heard and read about Proline gave us a good sense that we had picked the right company. In the end, the quality of work on the majority of the roof installation "seems" well done. We had a friend who is a retired home inspector look at it and confirm for us. Time will tell if it holds up. Installation happened through the most intense heat dome we had this summer - temperatures close to 40C. I didn't expect them to continue to work, but they did. I was impressed with that. The bad: We booked our roof replacement several months in advance for a specific time period. And I then booked time off work to deal with pets in the house while they would be around. As time drew near to the week of the installation, we did not hear anything at all from Proline, and we had to contact them to confirm. Turned out, they had no intention of being there when we had originally booked, but apparently were not going to inform us of this. When we asked about this, we got a rude response saying this is a "fluid" business and we had to be flexible. This was not explained to us in the original booking. They ended up starting almost a week later than originally booked. They left nails ALL over our yard, including in the dog's water dish - almost no attempt at cleanup. Potential for medical issues with dogs, destroyed car tires, etc! My husband and I had to clean them all up. They left garbage (shingle wrappers) tossed in our bushes. They TRAMPLED my garden along my driveway - completely destroying plants. One corner of the house had shingles overhanging - not cut off at all; two other corners were cut in a complete "hack job" that looks terrible. When we called to have that fixed, we got rude attitude about that. They did come and cut the one that was left uncut, but said the other two were fine and refused to make any attempt to fix them. When all was said and done, I eventually spoke with the owner of the company to say if they had any professional conscience, they would provide some sort of discount to account for all of these issues. All he would offer was $150 off the bill - which didn't even cover replacement cost of the destroyed plants. He made threats to me that if we didn't pay the rest of the bill (which I never said I wouldn't), they would not provide a guarantee on the roof. The most unprofessional company I have ever dealt with. EDIT: After reading the response to my review, I have reduced my review to 1 star. For the simple fact that their response is more of the same as their response during our transaction. The other reviews may very well be accurate - that's completely irrelevant in our case. My review was completely truthful. Their crew were messy and destructive on my property, and they refuse to acknowledge that fact. I had another professional evaluate the corners (just because he is retired does not make him any less knowlegable - in fact more so because he did it for a long time), and agreed that it was not quality finishing. All Proline would have had to do was admit they made mistakes, fix and/or make up for those mistakes, and I would have provided a great review as that is how a professional business handles good customer relations.

Proline roofing was the most professional roofing company I have dealt with. I had a small job for a cottage house and most other roofers were quick to dismiss my request. At best, they emailed me and said "it will cost around $XXXX" without any details on the work they will be doing and after multiple probing from my end. Proline was very quick to respond to my every request and questions, and they sent me a detailed outline of all the work they will do (included new parts required additional to roof shingles like vent caps etc), with an exact quote. They were also very quick to come and install. I selected the shingle type and secured a spot in queue with a credit card, and they came and installed within a month. I am very happy with the work they did and their professional demeanor. I would highly recommend them for your projects.

Outstanding service and work, highly recommended! From the very start of getting an estimate, answering our questions and providing all the information we needed to make a decision, to completion of the gutters; everyone at Proline has been phenomenal to deal with. Friendly, professional, flexible, and thorough are just some of the good qualities I would use to describe them. Workmanship is spot-on, the crews are great to work with, and our roof and gutters look awesome. They're diligent about cleaning up at the end of each day, and always keep you informed about their schedule. They were flexible and accommodating for scheduling, and we were quite happy to be fit in where the busy spring season could allow. If you're looking for a professional company to perform quality roof repair or replacement, do yourself a favor and call Proline - anyone I spoke to who worked with them had nothing but good things to say, and it's been a huge relief for us to have such an integral component of our house replaced correctly. And a helpful hint: be thoughtful and provide cold drinks and maybe some treats to the crew each day; it's hot, tiring work and everyone appreciates a little kindness! :-)

Our shingles have changes from grey to green. Our members have started to do the same. I reached out to have them take a look I called kne guy back nut he did not return call. I emailed and they said to reach out to the manufacturer. Guess what I would have gone with your company if keven was wise enough not to be using patronizing attitude to a women. I have never had someone use email to be dismissive of costumer. Our shingles will be replaced. Don't use thses guys what they hope is people will never hold them accountable. Don't use them for 700 $ difference should have used the middle quote. Linda