Premium Pool and Spa

Name: Premium Pool and Spa
Address: 5201 26 St, Vernon, BC V1T 8G4, Canada, T, Canada

4.8/5 ★ based on 8 reviews

Contact Premium Pool and Spa

Address :	5201 26 St, Vernon, BC V1T 8G4, Canada
Phone :	📞 +7787
Website :	http://www.premiumpoolandspa.ca/
Categories :	Hot tub store , Swimming pool ,
City :	T

Best Hot tub store in Canada

N	Norm Livingstone on Google ★ ★ ★ ★ ★ Thanks so much. My hot tub heater and motors shut down on Saturday. I call the service department at 9am on Monday. Although fully booked they juggled their schedules and had a very experienced service man at my house by noon. He solved the problem in 15 minutes and I was in the hot tub Monday evening. Fabulous service. Thank you.
I	India November on Google ★ ★ ★ ★ ★ After a long, COVID induced delay in getting our hot tub, it arrived in May and after a month I can say that the cost has been paid off in that time.... (actually the first 20min session) Anthony and Jim were the delivery guys and they were concise and friendly and did a great job on educating this newbie on how to look after the thing too. It makes a pretty nice piece of furniture to our outdoor living space, we highly recommend it :)
M	Murray on Google ★ ★ ★ ★ ★ Mike was very nice to deal with tub came when promised set up was very efficient. The set up staff were very accommodating friendly and helpful. They gave me a new respect for our young generation. Kudos to Kevin and Jessie. Thanks Murray
r	rose mcleod on Google ★ ★ ★ ★ ★ Great service at the store. Hot tub arrived when they said it would and it was delivered and set up without a hitch and guys were great. ??? Also offered extended help if we needed it. Love our new eco spa ???
C	Catherine Vachon on Google ★ ★ ★ ★ ★ Premium Pool and Spa were excellent to work with from start to finish. Everyone we interacted with was polite and respectful from our salesman, Mike, to the great set up team of Kevin and Brenden. The vibe at Premium is welcoming and helpful. They were certainly patient with me and all my questions! We are new to town and Mike was very helpful pointing us in the right direction for trades we needed to install our tub safely. With all the supply chain issues and covid wrinkles, it took just over 7 months until our tub arrived and was installed. Premium was very transparent about delays each time I reached out to them. Theses issues were out of their control, but they kept good track of things for us. I appreciated that. Set up day went like clockwork and Kevin and Brenden did a great job teaching us how to take care of our tub and reassuring us that it is straightforward and simple. They also reminded us to head to Premium anytime we had questions. The “cheat sheets” they left us with are great! We absolutely love our Jacuzzi tub. It has incredible therapeutic value and the jets are well positioned and powerful. In short, it’s heavenly. We can’t wait to test it out after a hard day skiing at Silver Star. If you are looking for a hot tub, head straight to Premium. They will take great care of you and will make the whole experience a pleasure.
D	Dan Pitura on Google ★ ★ ★ ★ ★ From the initial show room walk in to final installation, our experience with Premium Pool and Spa in Vernon was exceptional. Mike handled all of our initial questions and concerns with expertise and patience. The delivery and install crew, led by Kevin, were practical, knowledgeable and very capable (even muscling the tub on up hill on lawn, saving us a crane hire). If you are in the market for a Jacuzzi or comparable hottub, Premium should be your first stop.
J	Jen Pace on Google ★ ★ ★ ★ ★ The sales associate was very knowledgeable about the products and matched me with the perfect spa. The delivery driver and dispatcher were excellent! Very accommodating and made delivery and setup a cinch! Great experience overall, thanks to the team at Premium Pool and Spa!
S	Sacha Goncalves on Google ★ ★ ★ ★ ★ Install was very smooth. The tub was up and running in just over an hour. Install crew was very friendly and knowledgeable. We were enjoying our new hot tub that same evening. It’s only been a week but our family is really enjoying having our hot tub.