PlanetCPU

4.4/5 β˜… based on 8 reviews

Contact PlanetCPU


350 Tower St S, Fergus, ON N1M 2P6, Canada
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Brad Kirby on Google

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I purchased a new laptop from Planet CPU and had Mark and the guys transfer all my data and programs over which typically in the past, I have had issues but it went perfect this time! Turn around was only a few hours and I highly recommend Plant CPU!!!
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Cinda Richardson on Google

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This has been a week in which our society is trying to adjust and cope with the reality of social distancing. Many businesses have had to close. I needed a new ink cartridge and called Planet CPU. A friendly voice answered and said "yes" he could leave it outside the store. I casually mentioned that I was trying to print out a document when I realized that the ink had gone dry. Mark immediately offered to print off the document AND deliver it to my porch after work.....no charge. How wonderful was that offer!!! It is merchants like this that make our community such a lovely place to live. Let us support them, when we can. These are the very business people we want and need. Thank you Mark.
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Peter Piper on Google

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They diagnosed my Macbook Pro as having a logic board issue and said they can't fix it because Apple doesn't carry that part as my Mac book Pro was too old. I asked if there were any options they said no it's scrap, charged me for the examining it. I took my Macbook Pro for a second opinion else where and within a week the other business not only got my macbook working but got the part from Apple and only charged me for the part. Needless to say I was not satisfied and won't be back.
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Ivan Sikkema on Google

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Excellent service, very helpful staff. I have purchased several computers from them for my business and also used them for email services. Highly recommend!
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Allan G on Google

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I am a first time customer but not a last time customer. FANTASTIC service on my laptop hard drive upgrade. I highly reccomend this business, great staff (Thanks Rob !) and super quick turn around (24hrs !) Give them a chance because they certainly checked all the boxes in my mind. Cheers !!
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Michele Croft on Google

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Inquired about replacing a cell phone battery for iPhone. It costs $65 + tax total to do it at the apple store and they complete it within 1-2 hours onsite. Since we live closer to Fergus I thought I would try to get pricing from this authorized service provider instead of driving to the Apple store in Waterloo, I called to see how much they charge. The technician advised me it is $135 + tax to replace and they need to keep it for 2-3 days! They said the battery is $65 dollars and then they charge for 1 hour of labour. I said why do you need to keep it for 3 days if it is only a 1-hour job and he said it takes a lot longer than 1 hour. No, it doesn't.. I have had it replaced by apple before. A big rip off. Save yourself the money and make the trip to the apple store in order not to get financially taken for. Would not recommend unless you enjoy overpaying for services.
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vanessa parker on Google

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I was at Planet CPU today. I was stressed. I was writing a eulogy for my mother-in-law and I ran out of space on my cloud, what ever that is, and I couldn't save my speech. I couldn't print it either as my wifi connection went missing. They helped me right away. Helped me print my speech and sent me on my way. No charge. I am grateful. Only in a small town would this happen.
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Adam Olivero on Google

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Very nice store. Professional service as well. Always takes the time to find the product you want and explain any computer repairs in detail. Quoted repair prices are also exactly what I pay on pickup.

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