Pacific Central Station

Name: Pacific Central Station
Address: 1150 Station St, Vancouver, BC V6A 4C7, Canada, A, Canada

3.8/5 ★ based on 8 reviews

Contact Pacific Central Station

Address :	1150 Station St, Vancouver, BC V6A 4C7, Canada
Phone :	📞 +88887
Website :	http://www.viarail.ca/en/stations/rockies-and-pacific/vancouver
Categories :	Train station ,
City :	A
Description :	Dating to the 18th century, this train & bus station features a business lounge plus WiFi service.

1150 Station St, Vancouver, BC V6A 4C7, Canada

Best Train station in Canada

S	Spider Fingers on Google ★ ★ ★ ★ ★ This is such a beautiful old building. I’m surprised by how clean they are able to keep the washrooms especially considering the area. Unlike other train and bus stations I have never seen a needle. Whoever does the cleaning here is doing an amazing job.
A	Alan Salinas on Google ★ ★ ★ ★ ★ Not well organized. Literally no one from Amtrak or anyone working here to guide you on where you're going or where to wait. Also have to agree that the security guard here is rude as hell and was annoyed we even had questions on where to go or wait (there were no representatives to ask this question to).
A	Alberto Pereda on Google ★ ★ ★ ★ ★ Very bad service. The security guard do not let me use any outlet in the train station even when the charger machine station was broken. The guys who work on the window did not want to help to check if they were tickets available for a going bus. Please avoid to use this place.
M	Manuel M. on Google ★ ★ ★ ★ ★ Beautiful arquitecture. Clean and organize. There are some business inside, but close on weekends. You can pick up and drop off people inside the building.
W	Warren F on Google ★ ★ ★ ★ ★ Beautiful and historic train station, but interactions with the only employee working in the facility (the security guard) left a lot to be desired. At this time, no (or very few) trains are operating out of Pacific Central Station, and therefore, most people are taking busses to their destination. I'm not familiar with bus travel or Pacific Central Station, so I decided to ask the security guard where I am supposed to go. He wouldn't even answer the question, and seemed visibly annoyed that I asked it. It seems that I was not the only one getting this response, as other travelers were asking similar questions (while receiving shockingly rude responses). I hope that the situation improves in the future.
K	K R on Google ★ ★ ★ ★ ★ This review is for March 2022, I hope that when Amtrak resumes in April, it'll be better. The station is pretty much a ghost town. There are no shops open and instead of information, it's all reading printed signs. Found it very confusing and not at all traveler friendly. Understand COVID has hit this industry hard, just surprised by how empty it is. Nowhere to buy Amtrak tickets (currently a bus), so definitely buy in advance. It does say you can buy them from the driver, but capacity is much smaller using busses. Luckily there are some shops near the local T station, but just be advised that before noon, no food options. Pretty disappointed. Was going to get some last minute souvenirs, no dice. Maybe it's perkier in the later part of the day?
J	James Adams on Google ★ ★ ★ ★ ★ Bus service is fine and the station is clean and tidy (dutiful employee going around with a duster - fair play that’s a lot of dusting to do). My two stars is because of the vile security guard working in the station. I asked him a simple question “I’m on Amtrack is it a train or a bus? I don’t really know how this works (I’m not from Canada). Do I need to print off a ticket or is the email fine?” This person barely looked up from his phone and asked “can you time travel?” To which I said no… So he said “then get the bus from over there like everyone else”. I then repeated my question of whether I needed to print off my ticket and he, visibility’s annoyed at my question, responded “no just go over there and wait 25 minutes”. Then he went back to staring at his phone. I don’t expect a welcome mat and a warm hug from a security guard. But is it really too much to ask for someone to just look at you when speaking to you and not practically snarl at me for asking basic questions. There wasn’t another employee in the place to field my questions to (apart from the cleaner) so he should surely expect to have to deal with members of the public to some degree? Just a horrible person.
B	Brad Emmons on Google ★ ★ ★ ★ ★ The interior and exterior architecture of this building is interesting and picturesque, with strong 1920s vibes. It's a shame the place otherwise feels abandoned, with multiple closed shops, empty ticket counters, and dark lighting. The facilities (including washrooms) were fairly clean and well-maintained. The info desk attendant / security guard was every bit as unhelpful and rude as others here have said; he seems to actively hate his job and to resent interactions with travelers. The bus boarding process was painless. All in all, a mixed experience that could be improved with better lighting, friendlier staff, and perhaps additional food services.