Novex Delivery Solutions

Name: Novex Delivery Solutions
Address: 14271 Knox Way #105, Richmond, BC V6V 2Z4, Canada, V, Canada

3.6/5 ★ based on 8 reviews

Contact Novex Delivery Solutions

Address :	14271 Knox Way #105, Richmond, BC V6V 2Z4, Canada
Phone :	📞 +789
Website :	http://www.novex.ca/
Categories :	Courier service , Transportation service ,
City :	V

14271 Knox Way #105, Richmond, BC V6V 2Z4, Canada

Best Courier service in Canada

C	Celica Bonnell on Google ★ ★ ★ ★ ★ Had the unfortunate incident of meeting one of their Karen drivers. Completely disobeying road closures signs, as well as, being extremely aggressive and swore at me to get her way. Very dangerous situation to be in when going down a closed road for construction. I guess delivering a package that was easily accessible on the opposite end on the construction zone was more important than workers lifes. Customer service was very nice. Took my complaint well and mentioned that they knew exactly who I was talking about.
G	Gordon Skillen on Google ★ ★ ★ ★ ★ Everything should be this easy. A quick phone call, and they had the pickup of my new office chair scheduled for only a few hours later.
M	Maria Foo on Google ★ ★ ★ ★ ★ Always reliable service. Friendly couriers.
r	roberto saletti on Google ★ ★ ★ ★ ★ All the bags they brought me stink like cigarette smoke,you shouldn't let delivery guy smoke in the veichle,it is disgusting and disrispectful
C	Candice Wiseberg on Google ★ ★ ★ ★ ★ Karen Barber and her team at Novex are extremely professional. In working from home, I was needing to ship 21 boxes from my apartment for an event I was managing. The driver came right up to my unit to receive the boxes which was a big help in me avoiding struggling on my own carrying/pushing boxes down the hall, holding elevator doors etc. Very fast, reliable service at reasonable prices. Highly recommended!
J	Jessica Federici on Google ★ ★ ★ ★ ★ Exceptional! You want the job done right use them! I have used everyone and they never fail to amaze me with their speedy services and kind drivers.
r	reza naghibi on Google ★ ★ ★ ★ ★ Couriers themselves are amazing; super polite, courteous Call center agents (Michelle and Marie), not so much. Poor customer service, talking down to me, just strange Karen level behaviour Call center supervisor (Angela) is awesome; makes you feel well looked after
K	Kassi Cox on Google ★ ★ ★ ★ ★ In the past I've had good experiences with them, but today I had a delivery get placed in my (townhouse) neighbour's yard by their unmarked sliding door that was around the corner & behind both a fence and a large bush, despite my door having my suite number clearly displayed on a main walkway. The customer service representative I spoke to on the phone was quite pleasant and helpful, but it was a bit of an odd experience. I'd just recommend being really specific about delivery instructions if you don't live in a single occupancy house (ex. "Please place it at the door marked with my suite number, not a random door around the corner of the building"). They did answer the phone really quickly when I called asking what happened, and helped me figure out what had gone wrong though, so kudos for that!