NEOMO Medical

3.8/5 β˜… based on 8 reviews

Contact NEOMO Medical

Address :

885 Prete St, Greater Sudbury, ON P3E 3X9, Canada

Phone : πŸ“ž +78
Website : https://www.neomo.ca/
Categories :
City : E

885 Prete St, Greater Sudbury, ON P3E 3X9, Canada
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Laura Sabovitch on Google

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It takes FOREVER to get through on the phone, I have waited an hour and then have the office manager be very rude to me. I have Dr. Callaghan as my physician, and tell you that if it wasn’t for him my husband and I would have left neomo long ago. I hate the clinic if I have a family Dr I want to see my family Dr. The other day I tried to call dr. Callaghan who usually takes my calls within a day or two. The receptionist I wouldn’t be able to talk to him she said she couldn’t even tell me if he was working that day, this has never happened before. So frustrating
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Kelsey Rutledge on Google

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I have never had such a hard time with a clinic then I do with Neomo. One of many examples that has taken place in the last year: I found out I was expecting so I called Neomo, they set me up with blood work ultrasound and said they would refer me to my OBGYN. Great! I did that. I go back for a follow up after the blood work and ultrasound only to be given the same paperwork to go do blood work and ultrasound. What? I just did all this. "Oh..." they said. They come back with "we need you to do blood work again to check this one thing we didn't check last time." ....fine, and the referral has gone through to my OBGYN? Yep? Great. WEEKS later Neomo calls me, they have a question, who is my OBGYN? EXCUSE ME!? This whole saga started in mid August, it is now mid October. I am 14 weeks pregnant and a referral has still NOT gone through. I have done what was expecting of me as a patient, but they can't follow through on their end with something so simple. You should hear about my stress test story I did back in June.... Still waiting for the results.... Or when they made an appointment for my infant only to tell me once I got there they had cancelled it but didn't bother to call me. Completely unorganized, I have to follow up with them every single time, it's almost never a good experience.
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Adam K on Google

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Every dealing I've ever had with NEOMO is a struggle. From appointments to COVID, you spend HOURS on hold to speak to someone only to find out they can't find your paperwork when you finally do get though. "Someone will call you back today" usually means in a few days (even a week ?) which is a peach when you're trying to be cleared to return to work. I've lost more work days waiting on NEOMO to file paperwork than I've spent off for any other reason... I get it. It's crazy in the medical field right now because of everything going on, but for the amount they charge the public (let alone what they're contracts are for with their piles of corporate clients) for even just a Covid test, hire more staff.....
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Marc St Louis on Google

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Any patient at NEOMO should be Thankful too be part of this Medical Centre. Having the options of Their drive through clinic if you cannot wait to see your Family Physician is amazing. I would like to thank the Physican on duty that evaluated my condition as well as the medical staff that came out to give me my needle While l waited in the car. Thank You For Your Special Care.
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Meagan Grant on Google

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I wish I could give them 0 stars. Lost my requisition TWICE (Aug 27, and Nov 5). I've been waiting 4 months for an MRI appointment and the hospitals never had my requisition to begin with. Completely disoragnized - not to mention you literally can not speak to the receptionist without having to wait MINIMUM 20 minutes just to get through on the phone. It's a shame because Dr. Poulin is great...I wish she would leave this horror show of a practice. I will definitley be looking elsewhere for a physician. I wouldn't recommend to anyone.
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Jessica Raymond on Google

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Terrible. When you are able to get through to the receptionist they are no help what so ever. Cancelled my appt but did not tell me until I got to the clinic. This is my first experience with them and a new doctor and they did not make a good first impression.
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Ze Panther on Google

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I am very very sad to say goodbye to my wonderful Dr. LINDSAY MCCOLL. Sudbury has lost one of its best medical doctors who thinks the patient comes first and foremost. I sincerely wish her and her family the very best life experiences in their new location. Her new patients the luckiest to have such a priceless doctor who shows compassion and has such empathy. I must take this opportunity to highlight the Staff and telephone responders, at NEOMO MEDICAL offices for their prompt response whenever I have needed prescriptions or medical care. It is incomparable to most medical offices in this 21st century. Please accept my sincere thanks. Pauline Noreen Benedetti-Barbe
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William Lawson on Google

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This is the best set up I am almost 70yrs. Old and I have mobility problems. I just have to drive up and they take care of me It by far the best care I have ever recieved in my life. My Family Dr. Is the best ever she set me up with a endocrinologist dibetes specialist who takes care of me fantastic.

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