Neils Renovations Roofing and siding

Had a very bad service and poor workmanship from this roofer. He thought we are still young and will not complain. They installed the shingles just on top of old shingles and saying that they removed the old ones. But obviously can be seen from the sides.so i ask him to redo it, said he’s guy will come but always didn't show up couple times, last for 3 months. Still didn't finish. Until the next summer time i didn't stop calling at texting him. Then finally just showed up in our house (month of June which the job was supposed to be done last year month of August)without informing us his guy just showed up. He knew that we are first timer and young people, thought were not going to complain. promised to do this job for 4 days but last for almost a year, left the garbage on yard for couple weeks. hard to reach him if regarding complains, doesn't follow what was agreed, so many excuses. at the end, got no more response and not answering calls anymore. the guys he contracted were not professional in roof renovation. we’re very disappointed and unhappy with this job done to our full roof renovation. Service provided is terrible. - leak became worst, he refused to resolved it. -flashing put in chimney connecting the shingles is horrible (see in photos) -all vents in roof are covered, but put vent cap on the roof just for eyes only -his worker is not professional, on-and-off work, didn’t finish the job promised for 5days, last for a year and still lots of problems. -new shingles installed on top, he will not redo it if i didn't keep on complaining, didn't take down the chimney which included in our deal, -nails can be seen on shingle which should be under the layer of other shingles. -Screen gutters not installed but when i ask Neil he said he saw with his own eyes his guy did but when we checked some gutters has no screens. -after the job for couple weeks, i complain from the start but Neil just say “i will check” but really not concern at all. -always say they will come back until he didn't showed up anymore. then i message him again almost end of winter to finish his job, never answer my call and messages. -until heavy rain came and room was flooded with water when i message him then he replied that he will do something but the result of fixing the flashing was horrible. he turned his back when i went to his home & talk to him regarding the problems of his job, - he suggested me to deal directly his worker to remove the chimney where he believes the leak is coming from, but i refused. Why would i trust his worker who even didn't finish his job on the roof and for sure no guaranty if the roof leaks again. and will they never respond to my calls and messages when they get paid. -then i called inspector, all he can say is everything were installed incorrect, and didn't follow the Building code standard's of installing the shingles and manufacturer's installation procedures. Services: Roof installation, Roof repair for storm & wind damage, Roof repair, Gutter repairs