Morrell's Vacuum & Appliance Service
3/5
★
based on 8 reviews
Contact Morrell's Vacuum & Appliance Service
| Address : | 1373 Pembina Hwy, Winnipeg, MB R3T 2B7, Canada |
| Phone : | 📞 +779 |
| Website : | http://tinyurl.com/y9jffhv5 |
| Categories : | |
| City : | T |
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Colleen Winter on Google
★ ★ ★ ★ ★ Fantastic service! I was desperate to find a place to repair a very old dehumidifier and luckily found their name in the dehumidifier’s service manual. They were the only shop still open or willing to do repairs. We took it in the same day I called and they did their magic and by the next day it was ready to be picked up with a bill of only $140. Now, it’s running beautifully! Needing a dehumidifier daily because of asthma and other breathing conditions (and unable to just purchase a new one due to a sensitivity to new materials, especially plastics), this dehumidifier was terribly important and Arnie and the staff couldn’t have been nicer or more understanding. I will tell everyone I know to go to Morrell’s to have their appliances fixed. Thanks again to everyone at Morrell’s!
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Morris Karp on Google
★ ★ ★ ★ ★ I couldn't have been treated with more patience and helpfulness than I received this afternoon from Igor. I'd go back for repairs or additional equipment without any concerns. The negative reviews I've seen read like they visited a vacuum shop on a different planet.
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C Hogue-Hamer on Google
★ ★ ★ ★ ★ Do NOT take your repairs here! If I could rate it zero I would. I paid almost $70 to fix the wheels on my vacuum which kept falling off. They were replaced with used but “good condition” wheels since the parts are no longer available. One wheel fell off again after the first use. I brought it back and they replaced it with another wheel. Upon demonstrating that the wheel was staying on, off popped the wheel again. Then I was told there was no more they could do since parts are no longer available. I asked for my money back since they did not fix the problem and was told I was being very unreasonable and I could take my business elsewhere. Unbelievably terrible experience and an abusive discussion with the salesperson. I’m sorry I never got his name.
Update: I just ordered NEW wheels from partswarehouse.com for $40 Canadian. I’ll have to wait for a bit for the parts but too bad that wasn’t offered as an option at Morrell’s.
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Gaurav Dhadwal on Google
★ ★ ★ ★ ★ I liked IGOR's dealing and his knowledge. Just bought a new vacuum from him about an hour ago. So will post a review of SEBO VACUUM later when I've used it enough. Thanks
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Teresa Black on Google
★ ★ ★ ★ ★ Horrible experience with this company.
Paid $44.00 for them to tell me my vac head was unfixable then sold me another that would be great for pet hair. Took it home and tried it on 4 different carpet even indoor outdoors carpets. Didn't work on any.
Ph Igor, he said I would have to bring down my vac and that there was something wronge with it.
Went down and proved to him infront of customers it did not work. He wouldn't help solve the problem and wouldn't return money after I did everything he asked me.
He put my vaccum out the door and told me to leave.
Im 68yrs old with server arthritis and hard for me to get out. Trying to do this for my 87yr old mother because she can't.
Now no vaccum and out $184.00 with a lot of stress.
Wish I could rate below 0.
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Alain Houle on Google
★ ★ ★ ★ ★ Wanted to buy a dyson battery was told to called back in a week they would have it
Did that, they did not have it after a week, was told I had to put a deposit
I was never told that.
I did put a deposit, then saw the same thing on Amazon, try to cancel my deposit and they would not do it .
Terrible business and customer service.
First time shopping there and last one also
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Miles Reid on Google
★ ★ ★ ★ ★ Super friendly super helpful staff. Both locations. I will always defer to them when I have any vacuum questions. Now I know they also service and repair espresso machines. I will continue to visit this store.
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A K on Google
★ ★ ★ ★ ★ This business is so horrible. I would put zero starts if I could. I took my Miele powerhead in under warranty and the owner (Egor) said he will fixed it, but the powerhead is a low quality and I should buy a more powerful one. When I took my original home it still made a horrible noise and it wasn't fixed. I took it back and he said there was nothing wrong and still tried to upsell me on another powerhead. I tried showing him the noise and shrugged me off said that's the noise of it picking up dirt. He then refused to do anything and kicked me out of his store. I had to deal with Miele directly and go out of province for a repair shop. Once I sent the out of province a video of the powerhead, they immediately told me there is one of three things wrong with it and needs to be replaced. This business is very unprofessional, doesn't fix things and all they want to do is upsell you. Do not do business with them. Stay away!
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