Moore Propane Limited

Name: Moore Propane Limited
Address: 56 Gibson St, North Bay, ON P1B 8Z4, Canada, B, Canada

3.3/5 ★ based on 8 reviews

Contact Moore Propane Limited

Address :	56 Gibson St, North Bay, ON P1B 8Z4, Canada
Phone :	📞 +77
Website :	http://www.moorepropane.ca/
Categories :	Propane supplier ,
City :	B

56 Gibson St, North Bay, ON P1B 8Z4, Canada

Best Propane supplier in Canada

S	Sue Christie on Google ★ ★ ★ ★ ★ We were with Moore for over 3 yrs. and found it increasingly harder to set a rate in August or even to get a call back. So when another propane supplier introduced themselves with a better rate and rental price and would take Moore's tank back to there yard with no extra charge to us ..we switched...now we have a bill from Moore's for $225.00 for a restocking charge. This is after the their tank was delivered to them..I ASK.. HOW FAIR IS THAT...we even gave Moore's a chance to match our new supplier's pricing.
B	Brian Hogg on Google ★ ★ ★ ★ ★ We recently moved to the area and could not get a hold of the supplier of the existing tank, so we were recommended to Moore. Was worried about doing a switch of the tank so late in the year but really happy we switched! They did a thorough inspection of all gas appliances and connections, and found a major leak the previous supplier left behind along with a tank that wasn't even close to level. They re-ran the lines as needed, replaced the regulator, and took the old tank away all at no charge. Plus when you call you actually get a hold of someone immediately. Only catch was a little confusion on the first invoice (didn't see the credit for the existing tank) but a quick call clarified what the charge would actually be. Highly recommended!
Y	Yvonne St-Denis on Google ★ ★ ★ ★ ★ I have been a happy customer since 2002. I was previously with the competition (blue logo, has since merged with the yellow logo) who treated me horribly and delivered propane at over 1.00 per liter at the time and would not consider a monthly plan even though I had been their customer since 1992 when I purchased the property. After raising the house and adding a heated basement in 2000, my propane consumption had dramatically changed; the competition didn't care and demanded immediate full payment following each delivery. I saw the red capped tank at a neighbor's on my way to work, stopped, took down the number and gave them a call (this is when internet was dial-up and no one heard of Google). Moore was not only considerably cheaper, they delivered from North Bay! They made the switch over easy and had enough presence of mind to work around my renovation debt to arrive at a business plan that work out for us both. The cheaper price made it possible to catch my breath! Donna is lovely, Bruce is delightful! Few companies connect with their customers 1:1. That was 20 years ago and now, the monthly automated withdrawals make budgeting a breeze, I don't even think about it anymore. The drivers are always courteous and deliveries are on time. I have not regretted my decision and delighted to see their business bloom to include a Sudbury and a Muskoka location! Five stars, all around! I'd rather see red than feel blue!
J	Jeremy Lee on Google ★ ★ ★ ★ ★ Extremely Poor customer service! Do not recommend to anyone! Total scam with they’re tank return! Extortion
L	Larry Brooks on Google ★ ★ ★ ★ ★ When I run out of propane at 4 am and it is -37 out side and 57 inside, within 3 or 4 hours they are there to fill our tank. the driver is very nice and does a good job of filling up our tanks. We have had this happen twice in 2022 already and only God knows how many times it is going to happen. Dispatch tells me to run out to the tanks and take a reading, not sure why I should do that. It would be much nicer if they filled my tanks every 20 days, but the dispatch lady tells me " No we do not do things that way ' I see their trucks in our area many times a week going here and there. I wonder why they just do not go down the street and fill everyone up. A complete mystery to me. I have been a Moore customer for at least 40 years.I BELIEVE WE HAVE A DISPATCH PROBLEM ! thanks, Larry Brooks 292 Big Moose Road in East Ferris.
D	Debbie Clouthier on Google ★ ★ ★ ★ ★ They didn't come to fill our tank on our regular delivery schedule. Coldest night of the winter we run out of propane. So we call them, their charging us $350 fee for after hours delivery when it was their fault. As soon as spring arrives we're switching to another company. PRICE GOUGING Do Not Deal With Them
D	Denis Bertrand on Google ★ ★ ★ ★ ★ I want to emphasize the great service Moore’s provide. We got up Saturday morning and realized we only had 10% left in our tank. Panicked and worried, we called and hoped for the best. They showed up and hr later!
D	Deborah Mates on Google ★ ★ ★ ★ ★ I cannot say enough about the great customer service provided at my home today. Michael, the kind voice at the end of the line, was extremely professional and patient. He then promptly arranged for a service technician and kept me apprised every step of the way until the technician arrived. The technician explained the problem, fixed the leak, and made sure that everything in the house was back to working order. I felt very relieved knowing that he had addressed the situation and that my home was safe. I then received an immediate follow up call from Michael to ensure that everything had been taken care of. Highly recommend Moore Propane. Thank you for taking care of us.