Monument Direct
5/5
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based on 8 reviews
Contact Monument Direct
| Address : | 45 West Wilmot St #13, Richmond Hill, ON L4B 2P3, Canada |
| Phone : | π +88 |
| Website : | http://monumentdirect.ca/ |
| Categories : | |
| City : | B |
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Wing Chu on Google
β β β β β Delivery of the monument took a bit longer than expected. However, the finished product is a beauty. Sean and his team have done an excellent job. The monument is finely crafted at a reasonable price. We are very pleased with the service. Highly recommended.
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Vera Yu on Google
β β β β β First of all, let us say thank you Sean and his staff for making and installing the gravestone to my mom. He gave us a reasonable cost for this monument during the Convid -19. My family and I came to cemetery yesterday and also I took a picture(gravestone) and did an Email ? to both brothers. They said that Sean made it very beautiful and nice design. We are very satisfactory for his work. Many thanks. ?
Vera
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Lana K on Google
β β β β β I was looking for a nice monument for my late husband and Monument Direct caught my eye by good reviews. Sean guided me every step of the way, the price was reasonable, and Sean stayed true to his word, despite Covid time. The head stone looks great, my family and I are very happy. I'd like to express gratitude to Monument Direct and Sean for the excellent service-THANK YOU!
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Edith Li on Google
β β β β β We had very nice experience with Monument Direct not only for the good quality of the product but also the professional and customized service. You can always have your own input to the design of the monument. If you don't have much ideas about the design, they will guide you and work together with you patiently. Last but not least, the price is very reasonable.
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P b on Google
β β β β β Monument Direct, Sean, is very professional, empathetic and you get exactly what you are looking for a monument headstone.
We dealt with Sean and our monument headstone was unique and complicated. When we were asking for quotes, we got quotes from other suppliers except Sean. Sean explained as to why it couldnβt be done and for what we wanted what was needed. Once that was cleared, we had several reiterations to get the quote. He was patent, provided insights and worked with us. We had several email exchanges and he was quick to respond. Other suppliers didnβt take the time to respond to calls and/or emails.
Somethings to note, when you google βmonumentβ or headstoneβ, suppliers with similar name pop up. This is Monument Directβ, located in Richmond Hill, Ontario, Canada. Also, to get a good quote, if your monument is a unique one, make sure you show pictures, from the selection of the colour of the stone to the font of the writing on the headstone on emails until you are sure that he has understood. Even after we picked an Angel monument from their website, the face of the Angel was similar to one on another website. Sean worked with us and the factory tirelessly to make sure we were happy with it or gave us the option of not proceeding with the full refund of our deposit.
In our time of despair, Sean demonstrated honesty, kindness, empathy and guaranteed satisfaction. What he quoted never changed.
Bravo Sean and Monument Direct, keep it up!
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Marian Chew on Google
β β β β β The experience with Sean at Monument Direct has been exceptional. He takes the time to discuss your needs. The experience has been very smooth from selecting the stone to designing and installing the monument. He's very transparent about the entire process and we felt very at ease due to the level of professionalism and the compassion he expresses to our family. I would highly recommend his service.
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Merina Joseph on Google
β β β β β Words honestly cannot describe how thankful I am to Sean. We lost our father to covid this year and have had a though time getting through it. Sean really made our families vision come through with this monument and was very kind and compassionate through this experience. At our consultation he sat with us and really payed attention to what was important to us and helped guide us into designing this piece. Despite delays with covid, Sean was always kind and understanding if I called with any questions and never made us feel unwelcome. Thank you once again for this beautiful piece and for making a very hard time in our lives a little bit easier.
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David Smith on Google
β β β β β Sean did an amazing job on our family monument. His attention to detail in helping us design our monument was exceptional! Sean's patience, professionalism and his experience, certainly helped us design an unique family monument. We would like to thank Sean and his team for their excellent service and would highly recommend his company to others.
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