Milky Way - Regina

A Regina staple as soon as the weather warms up. Gotta go at least once a summer for some ice cream!

Ice cream was good. Sadly we had some issues nothing major at all if I could, I'd give this place 3.5 stars. Carrying on with my issues however. Line up for once wasn't 45 mins to an hour long but was behind us once we got into it. I see they have at least 5 plus people working there yet they can't handle 3 windows and or slap out ice cream orders very quickly. I suppose sometimes quality over quantity, which is precisely why I'm here. The photo added shows a short story. I came here and purchased 2 dozen ice cream sandwiches. I received all 24. However I asked for vanilla, strawberry vanilla swirl, and just straight strawberry. I only received a random mix of vanilla and vanilla strawberry swirl. I got all the way home and realized so came back as I actually came for the strawberry flavor. They were completely understanding and they switched them out. However if you look at evidence number one out of the 8 strawberry they gave me, 5 of them are basically zero ice cream between the cookie compared to the others. Not sure why this is, however it's unacceptable. Covid times they cut out some ice cream? Or is it something else? Who knows will probably never know! What I do know is it costed 60 some dollars for 2 dozen ice cream sandwiches. And for 60 dollars I think the man deserves more for his money, then what you can see in the photo. Seems like all there ice cream is like this, over priced for what you're actually getting. Thousands of customers a year and yet, you still some how manage to get by with the pricing you give out. The ice cream isn't that special, and neither is the hour or more wait to get ice cream.

Best ice cream EVER!! Great service. Staff are friendly and fun. Menu is diverse and from my experience great! Highly recommend Milky Way.

It's not worth the hype. It's mostly popular because of the name. The ice cream is good but I think it's fairly expensive for what it is. The staff are always kind, but I don't think I'd come back.

Classic ice cream is all very good. It felt a bit pricey when you got into anything other than a cone like a shake or a twister (like a blizzard at DQ). Anyways was cash only when I was there in the summer. Not sure if that is how it always is or not, but definetly keep that in mind when planning to go here. There is an ATM close by.

Like most of reviews, delicious! A perfect stop along a long road trip across Canada! Congratulations to all for such a good place! Grape soft serve flavour that day was 10/10!

I always hear such great things about Milky Way, finally went and was fully disappointed. I got a peach sundae and my friend had a strawberry banana sundae. A part of me hopes they maybe ran out of the right ingredients and just tried to improvise? My peach sundae was vanilla soft serve with drained canned peaches scattered around it, and it took a long time to come out. I guess for a sundae I'd expect some sauce or something? I would have preferred if they said "Actually we are out of X or dont have X right now". The bananas on the strawberry banana sundae were freshly cut and looked pretty they weren't brown at all, but same.. the strawberries, they seemed like they had been drained with we think there might have been some strawberry sauce? it was hard to tell it was pretty watery with not much flavour. We also thought the ice cream tasted like a frozen dessert, it was like eating frozen cool whip. Maybe we just don't have the right taste buds for milky way, but anyway. Probably wont be going back.

I love the ice cream here, but my last visit, I'm not sure what happened, but I was charged more than I should have been. I went with my family and we ordered three medium milkshakes, one medium hard cone, one small hard cone, a small sundae, and a small soft cone. All together, this should have been only a bit over 35$ (I did the math later), but they charged us over 77$. We paid with a card, but complained after, it turns out they added 3 other milkshakes (accident or not, I'm not sure). They took our order again to correct it and issued us a refund in cash. Regardless, it was still a hassle.