Mercedes Richmond Service
2.7/5
★
based on 8 reviews
Contact Mercedes Richmond Service
| Address : | 13466 Verdun Pl, Richmond, BC V6V 1Y1, Canada |
| Phone : | 📞 + |
| Website : | https://www.mercedes-benz-richmond.ca/en/form/book-a-service-appointment/5 |
| Categories : | |
| City : | V |
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Armaan on Google
★ ★ ★ ★ ★ |
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luke Gao on Google
★ ★ ★ ★ ★ |
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William on Google
★ ★ ★ ★ ★ |
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Malcolm Lee on Google
★ ★ ★ ★ ★ Good service and good people
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shirley hou on Google
★ ★ ★ ★ ★ really unprofessional, sales driven team. super upset with their services
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David on Google
★ ★ ★ ★ ★ I sent my vehicle to do a regular service last month, the cost was one of the most expensive ones, but service was not the best.
I went to the service center at about 8 am in the morning, a gentleman told me the service work would be finished by 3 pm, almost 7 hours, it cost over $1300, but he did not offer me a courtesy car.
On the next day, I went to there again, a lady gave me my key, and I had to walk all the way to the end of the parking to get my vehicle.
I own an X5 as well; I can’t help to compare my experience at BMW service center with Mercedes.
First, BMW offers 4 years/80,000 km service for free, at Mercedes, it cost all most $600 at the first time, the second time, over $1300.
Secondly, a recall service for my X5 was done last month, I went to the service center in the morning, got a courtesy car, and picked up my X5 in the afternoon.
Thirdly, when I picked up my vehicle at BMW service center, my X5 was driven to the door, I stepped into my X5 after I went out of the door.
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Vadym Landar on Google
★ ★ ★ ★ ★ Wasted my visit today. The clerk at parts counter desk was unable to order the engine wiring harness for my S-class. So I have to come back another day after he checks about the part with mechanic. The same thing happens every time. Never know the vehicle parts. My feedback is for my waste of time today. Anyways, I try to avoid official Mercedes dealer services, and will keep doing it in future, as it is not the first time I feel I arrived at the grocery store instead of strong professional Mercedes service. Good luck.
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Jay L on Google
★ ★ ★ ★ ★ They would not refund my battery cores because the dealer ship was taken over by new ownership.
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