Maritime Ontario Freight Lines Ltd.
3.4/5
★
based on 8 reviews
Contact Maritime Ontario Freight Lines Ltd.
| Address : | 1 Maritime Ontario Blvd, Brampton, ON L6S 6G4, Canada |
| Phone : | 📞 +979 |
| Website : | https://www.m-o.com/ |
| Categories : | |
| City : | S |
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Jadeck Berger on Google
★ ★ ★ ★ ★ arrived at 7 pm for pickup, leaved at 3:30 pm next day... fantastic! Hope it was my last time here.. terrible!!!!
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Twin Brothers Transportation on Google
★ ★ ★ ★ ★ Unprofessional. They will take maximum time to offloading. Try not to take any load from or to this place. I am not gonna take any load on this place in feature. Management need to take necessary action
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Ranjit Sidhu on Google
★ ★ ★ ★ ★ These guys will give you a door and that door will always have a trailer in it and you have to wait. Their rule say 10 skids or less is live offload otherwise drop they mean drop in a door, which you have to wait for. Also wait for paperwork to give to their guy. I am here to drop trailer not assign work to your employees
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Allan on Google
★ ★ ★ ★ ★ Unprofessional and deceitful business practices. We noted on the bill of lading that a tailgate was note required and our customer will have a forklift to unload the 1 pallet. On delivery day, the trucker convinced my customer to use their tailgate instead of waiting for my customer to use a forklift. The trucker did not tell my customer that there was an $70+tax charge for using the tailgate instead of the their own forklift. What deceitful business practices! $70 + tax and it was only for one pallet!!! We contacted our customer to let them know of the charge and they said they could've just unloaded by hand! Very unprofessional and deceitful!
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Dana Berman on Google
★ ★ ★ ★ ★ One if their drivers had crossed a double solid line while heading south on highway 69. He was heading straight for me in my lane and would have hit me head on if I did not drive off the road. Scary, scary scary..... I called dispatch. They said they would address it, but did not give me details.
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Bill A on Google
★ ★ ★ ★ ★ Worst Company Ever!! They work like the Govt. We had a problem with a shipment of furniture where the furniture was damaged and they were negligent. They told me I would have to pay the bill and then enter a claim. I told them I wouldn't pay as a matter of principle.
At that point communication ceased. Next time we wanted to use them they told me they had closed our account and we would have to fill out a credit app. No problem; my credit is perfect!!!! I spend 100's of thousands of dollars a year with manufacturers and suppliers without issue. They kept me waiting for 4 days and then said my credit had been declined. EVEN THOUGH I WAS PREPARED TO PAY THEM UPFRONT, with a credit card. FOR THIS SHIPMENT. As a result the product was late getting to my client as we had to make other arrangements and it reflected badly on us.
They obviously do not understand the "lifetime value of a customer"
I would hire a donkey and wagon train before I would ever consider them again!!!
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Daniel Meyer on Google
★ ★ ★ ★ ★ Happy experience clean, organized and staff is hard workering approachable
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jimmy ly on Google
★ ★ ★ ★ ★ Avoid this company. Within 30 days we had two issues with them.
1. They once claimed that our pallet was improperly packaged and if any damages to the pallet it will not be covered. We advised them that the driver themselves have damaged our pallet. Lucky we had video of it all happening.
2. The driver claimed that had to do an "Indoor Pick Up" as we did not have a forklift but we did pay for tailgate. Again, we have video proof.
We have tried to resolve this, we called M-O twice. In both calls we asked what is considered "Indoor Pick Up Fee". Both times the customer service representative said that if the driver has to come inside the building to pick up the pallet. When we asked what if the driver is picking it up outside the building, they said that was not considered "Indoor Pick Up".
We were then advised to contact Freightcom because that is the 3rd party we used to book threw M-O. We also was advised to ask Freightcom to put in a claim on there end in which they did and the claim will be forwarded to them to deal with it. We also provided the link to the video in which we believe they did not watch as they claimed that the pallet was loaded onto the truck by hand which is not true. Our employee was asked to give him a hand to hold the pallet.
Calls were made to M-O was on:
Thursday December 12 2019, 10:04am and 10:17.
This will be the last time we will use them.
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