Mardecus Hair Studio - Maple Ridge

I have to respond to these comments with regard to the attitude of Michele, the owner of the establishment. I have been a client for many, many years and the one thing that I know for sure is, Michele will go above and beyond to make sure the clients are happy with the service provided to them. She would never be rude or confrontational with clients and would always find a way to make things right if the client was unhappy with the service. I have seen how treats her clients and it is always with respect and courtesy and makes sure they are happy. This salon is the best I've ever found and I would recommend it without any hesitation.

Friendly and knowledgeable staff who transformed my over blonde and damaged hair into a healthy cut and color I love! Extensive product line - Bumble and Bumble is my fave - at good prices. Taking cleanliness and pandemic protocols very seriously to make both the customer and employee feel safe. I had a great experience and will recommend to my elderly mother. Best salon in Maple Ridge!

We've been struggling to find a good salon for our two boys in Maple Ridge. It was recommended that we reach out to Mardecus! I'm so happy we did.. the experience, friendly staff and the stylist Kyle who cut the boys hair was great! The manager Michelle also made the effort to introduce herself and wanted to ensure we were happy with the service! We will be back!

Michelle the owner is amazing. I've been looking for years for someone to give me what I was asking for. So often I left other salons feeling unsatisfied. Either yellow or ash but never the blonde I wanted. She is so good she makes it look effortless. An absolute pro!!! Since my appointment I have received many compliments. So happy!

I’ve been a Mardecus client for over 15 years. The team is always warm, welcoming and professional. The stylists are passionate about their trade - and it shows. The Owner, Michelle, has a strong commitment to excellent customer service. I’ve never been disappointed and wouldn’t go anywhere else.

Went for a balayage at Mardecus and spent a small fortune (300+) to have pretty much nothing in the end. There were a few light brown/blonde streaks, very far from a balayage. I felt extremely disappointed and reached out to the salon the next day to see if there was anything they could do as I have been a loyal client for over three years. They responded rudely and blamed it on my hair having been box dyed, so the colour wouldn’t lift as well. However, I have NOT box dyed my hair in YEARS and Britany ( hairdresser)and I had never had a conversation about my hair being box dyed or that it would take multiple visits. The entire conversation with Michele (manager) over the phone was awful,She was rude, unhelpful, and accusatory, saying I’d need 3 appointments to get a balayage ( at over $300/appt!!!). Brittany had never consulted me on that ahead of time and the “extensive” consultation Michelle claims Britany had with me was in fact a quick 5 minutes immediately before doing my hair. Michelle insisted there was absolutely nothing they could do to rectify the situation. Her rude attitude and the fact that Britany has never reached out to me speaks volumes about this place. Ever since getting my ‘balayage’, people have asked where I got my hair done...not in a good way. When I tell them it’s a balayage, they are horrified as it looks NOTHING like a balayage. It is patchy streaks and much of my hair wasn’t even touched. Save your money time and energy and go anywhere else but this poorly managed salon that does such poor work and then does not stand behind it. I have attached a photo of my “balayage”.

My experience has always been so positive here , michelle is my hairdresser and i love her ?,she always does what i ask and i feel relaxed and papmoered while im there , the salon is so stylish also the staff always look trendy and cool , i would always recommend mardecus , ive been a client for 18 plus years .

Michelle & her staff are extremely talented! Completely trust Michelle with helping me feel comfortable choosing edgy styles I like to try & feel fabulous with! Love the music , vibe & kind stylists! Lots of love & thanks! Tracy Reynolds