MacNutt Enterprises - Nanaimo

Name: MacNutt Enterprises - Nanaimo
Address: 1800 School House Rd, Nanaimo, BC V9X 1T4, Canada, X, 9, Canada

3.5/5 ★ based on 8 reviews

Contact MacNutt Enterprises

Address :	1800 School House Rd, Nanaimo, BC V9X 1T4, Canada
Phone :	📞 +7
Postal code :	9
Categories :	Trucking company , Delivery service , Sand & gravel supplier , Recycling center , Bark supplier , Topsoil supplier ,
City :	X

1800 School House Rd, Nanaimo, BC V9X 1T4, Canada

Best Topsoil supplier in Canada

A	Alan Parker on Google ★ ★ ★ ★ ★ This company delivered 8 yards of so called ' deluxe garden soil' to myself and two neighbours,in which nothing would grow. Anything planted turned yellow and plants that were transplanted died. We tried to resolve this with Mac Nutt but after EIGHT unreturned calls over 2 months we are still waiting for a response. In our experience they treat both their product and customers like dirt.
K	Karen on Google ★ ★ ★ ★ ★ I wish I had listened to the previous two warnings about the garden soil. I am an experienced gardener and have been very disappointed with the soil I ordered to fill some new raised garden boxes for veggies. I suspect the "soil" is sand and ground bark mulch. Some seeds sprouted but then didn't grow the first set of true leaves. Some seeds sprouted but then died (yes, I know how to water). Transplants died or just didn't grow. When I called Mcnutts, a man took my number and said someone would call back. That was about six weeks ago...
K	Kelly Ryan on Google ★ ★ ★ ★ ★ Always Great Service ?
K	Kirsten Toole on Google ★ ★ ★ ★ ★ We’ve had such a negative experience with this company. Ordered $3500 worth of lawn soil to grow new grass at our brand new house. Mushrooms came up, lots of them. Had also ordered different soil for our plant beds and no mushrooms in there at all. Called five times before the manager returned our calls. Jenta Madsen, manager, after much difficulty and confrontational behaviour, agreed to get someone in to advise us of how to deal with the problem and refund the costs of extra lime and seed. That was August 2nd...she won’t return emails, calls or texts. Nothing has been refunded still. Having built houses, we work with many trades. Absolutely by far the worst customer service we have ever experienced. Please don’t support a company that doesn’t value its customers and a manager that hangs up on them. Hopefully Jenta will make a bad situation better, but after this amount of time has lapsed, it seems highly unlikely.
N	Neil Varner on Google ★ ★ ★ ★ ★ Like Alan Parker, I ordered 10 yards of the deluxe garden soil. I was told that it was excellent for raised bed gardens, and could use some additional nutrients, but shouldn't need it. 2 months later, and nothing will grow from seed, and the transplants we put in have all turned yellow and died. I have called a number of times and have been told that their "soil tester" is out of the office, and will call me back shortly. I have yet to receive a call back.
P	Peter Brooke on Google ★ ★ ★ ★ ★ We have bought trailer loads of soil and bark mulch here for years. They have always been friendly and efficient and given us a very fair load We keep returning
M	Melanie Johnson on Google ★ ★ ★ ★ ★ My experience with this company has been one of the most frustrating ordeals. Since building a house, I have ordered nearly every product they carry many times before without issue. Unfortunately, this year when I ordered a dump truck load of their Deluxe Garden Mix I was sent Lawn soil - which is nothing but sand and woodchips. Mistakes happen, so I called the company to figure out how to rectify the situation. I was told that they would redeliver the appropriate order the next day. I have called them every other day, and when I do get someone to talk to me they tell me "we will call you back" and never bother to. Or, they flat out blame me for ordering the wrong stuff (my bill says 'deluxe garden soil' and I certainly paid up for that). They have even promised actual delivery dates and just never show up. THREE weeks later and I still do not have my order. I am forced to open a claim on my credit card against this company and will certainly be opening a claim with the Better Business Bureau. If I could give them zero stars I absolutely would, save yourself the money and headache! Order from ANY other company on the island.
N	Natasha Dube on Google ★ ★ ★ ★ ★ I ordered 10 yards of the deluxe garden soil. In reality it’s a mix of sand, bark and a little of actual soil. We have made garden beds but nothing is growing in this soil. Im having a problem even growing dill from seeds. I wouldn’t recommend this soil for gardens.