Lion International Travel Services 雄獅旅遊 - Richmond

3.2/5 based on 8 reviews

Contact Lion International Travel Services 雄獅旅遊

Address :

4940 No. 3 Rd #212, Richmond, BC V6X 2C2, Canada

Phone : 📞 +7
Postal code : 6
Website : https://www.liontravel.ca/category/zh-tw/index
Categories :
City : X

4940 No. 3 Rd #212, Richmond, BC V6X 2C2, Canada
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Hsin Hsuan Tsai on Google

Richmond 的郝先生專員,很有耐心的聽了我想要的行程和困難,ㄧㄧ的給我建議和幫我找人併團。因為我ㄧ個女生自己在加拿大,又是冬天旅遊,所以連行程安全都幫我考慮進去了。就像是自已的長輩一樣的幫忙我,提醒我安全和行程的注意事項,很熱心而且也不怕麻煩的幫了我ㄧ大堆的忙,還順便推薦我好吃的台菜.讓我可以思鄉?。甚至連機票也一再的幫忙我改期,真的很感謝他的親切和沒有不耐煩,讓我很放心????
Mr. Hao, Mr. Hao of Richmond, patiently listened to the itinerary and difficulties I wanted, and gave me advice and helped me find someone to join. Because I am a girl in Canada and a winter tourist, I have even considered the safety of the trip. Just like my own elders, help me, remind me of safety and the precautions of the trip, very enthusiastic and not too troublesome to help me with a lot of busy, but also recommend my delicious Taiwanese. Let me homesick Hey. Even the ticket has repeatedly helped me to reschedule, I really appreciate his kindness and impatience, so I am very relieved.
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Michael Chu on Google

Professional service
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Amy Li on Google

We recently joined Rocky Mountain 5 day tour. Comparing to similar tours provided by other travel agent, this is a fairly pricey tour. We assumed this would be a great tour based on the price. However, the experience is not good. 1. it is claimed at 5 day tour but first day and last day were wasted with shopping at winery and ginseng farm. Ginseng farm was very dusty. Way too much time are wasted. 2. Travel agency claimed meal plan is optional but three meal sites has no alternative and they abandoned us in a place to starve and did not provide any accommodations for people who do not purchase the meal plan. They did not disclose this ahead of time. These three sites should be mandatory for meal instead of showing optional. 3. For some other meal sites, you can purchase food nearby while others with meal plan are dining but tour guide does not provide details. In a few occasions, he provided completely misleading information to make you believe there is no other food available nearby to force you to buy their meal plan. They only focus on the people on the meal plan and completely ignored the ones who did not purchase their meal plan. Meal plan itself is pricey and it only provide 9 meals through the tour. They will not let you only choose a few out of these 9 meals. It is a all or nothing approach For a pricey tour like this, we are very disappointed. If you decide to go with this tour, please be sure to ask every details for each meal site if you do not purchase meal plan. Also, be prepared that your 5th day will be completed wasted.
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ERWIN SOON (DMDad) on Google

I recently booked a flight to Japan. Kevin Hao was efficient and professional. He made sure that the name on the booking was accurate and that the I completely understood the details. Although this agency deals mainly with Chinese speaking clients, Kevin provided very good service to me in English This is the second time that I have dealt with Lion and I recommend them.
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Jacky Zhang on Google

Three years ago, I had a great experience with Lion Travel. So I decide to travel with them again with my whole family. I just came back from Rockies, what an amazing tour!!! I booked tour with Fabbie Huang, she is super nice and patient with my questions and gave me best price and advice. We joined the Banff 5 days tour then. Sheron Zhang is the tour lady. She tried her best to accommodate my parents and kids' needs. She is very knowledgeable to introduce all different views. Jack is not only an awesome driver, but also detailed enough to take care of our luggage! The trip arrangement is very reasonable~~no rush, we have sufficient time to use washroom and take pics. The most important thing! Lion Travel provided great meals and 5 star hotels, including Louise Lake Fairmont Hotel. Many thanks to Sheron Zhang!!! She is the best tour lady I've ever met. When the tour end, everyone hugs her and does not wanna say goodbye. Thanks Lion Travel for your professional service!!! I will definitely travel with you again!
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Another Google User (M. B.) on Google

Terrible. They don't believe in protecting your identity and privacy.They insist you to submit personal identification such as drivers license through unsecured email despite your credit card being authorized. Once they have everything and you have any questions or issues they pretty much abandon you. You need to contact the airline so they can intervene to force this agency to adhere to their responsibilities. Avoid using the Vancouver branch. Staff appear overworked and stressed.
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Asmin Chen on Google

When booking my flight tickets the woman was friendly. Later I had some potential changes so called to ask them what my options are. A different woman answered the phone and was extremely rude and unfriendly. Lectured me for asking for something that cannot be done while I was merely asking for what options are possible. I called back the following day to speak to the woman who initially booked my flights. Contrary to her original friendly attitude, she was also extremely rude and SCOLDED me as if I were her child! I was simply asking a question politely. I ended up making changes myself and didn’t use them again. They don’t deserve to be working with customers! Will never use them again and will tell others not to use them.
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Achyut Adhhikari on Google

Cooperative and friendly staff but their tourists guides speak only Chinese (Mandarin). If you don’t speak mandarin, you may exclude from their service.

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