Lifemark Physiotherapy Carlingwood Mall

I have been going to Lifemark for several years. Office staff excellent. Recently had a total hip replacement. Nicole was great in getting me ready for surgery, altering exercises according to decreasing strength and range of motion. After the surgery Nicole customized the recommended exercises given at the hospital to meet my goals and capabilities. Thanks to Nicole’s professional encouragement I am planning on skiing this winter. Recently recommended Nicole to my husband who in the last year has gone to other physios for chronic arthritic back pain. Nicole’s positive encouragement and personalized exercises according to his age and goals are to be complimented. Only negative is a recent removal of the coat rack which has been awkward now that we have winter weather.

Lifemark is a well run, clean clinic. My grumbles are that there is too much paperwork at the first appointment and that some insurance companies are not directly billed. With that out of the way, I have to give full marks to Nicole Terrier and her physio / client manner. She is very informative, calm, relaxed, and best of all, solved my vertigo. She took the time to fully explain the epley maneuver. Without hesitation I have recommended her to friends.

In the past year, I have had two significant injuries. Nicole Terrier was my physiotherapist and I'm very grateful for her expertise, professionalism, and the obvious wealth of knowledge and experience that make her exceptionally effective. While always highly professional and conscious of patients' progress and needs, she also sets a tone of relaxation and respect. I always feel motivated to do the physio work at home after having visited Nicole at Lifemark. I also benefited greatly from the expertise and care of Kevin, the Kinesiologist at the clinic. He is very focused on the well-being of patients and, like Nicole, obviously knows what he is doing. They make a great team. Thank you for your care and expertise.

Three years ago I was referred to Nicole by an osteopath for treatment of vertigo. I'd had it for years so was doubtful but hopeful. I had 100% relief on the first visit! Amazing! I've since seen her for physio due to a knee injury, and a years old neck/postural problem. Each time she quickly gave appropriate treatment, resulting in quick improvement and recovery. I see Marc Tremblay for monthly massage to help with postural issues. He is excellent! All staff at the clinic are supportive, friendly and very skilled in their specialties. Highly recommend the clinic!!

Thanks to Lifemark and Liam, my pathway to recovery went very well. I will not forget my positive experience with them.

I required physio for a shoulder injury i had fallen prey too. As a first time customer i didn't know what to expect. The online experience was smooth. I was quickly reassured by Caroline my physiotherapist that with time and patience all would be corrected. Caroline and Karl (kinesiology) were very professional friendly and had my problem corrected in due time. I would have no reservations at all recommending Lifemark at Carlingwood Mall. Great experience and professional staff.

With WSIB I was given a small list of Physiotherapy places to go to, and the only reasonable one was Lifemark. Based on their assessment and information they provided, I was misdiagnosed with SHSE and hip impingement. WSIB took these theoretical diagnoses and pretended like they were fact, and refused to get me an MRI to show what was actually wrong with me because the theoretical diagnoses didn't need an MRI. Well I just got an MRI requisitioned by my family doctor and I have a Labral Tear, not hip impingement. So I have wasted 6 months with lifemark getting treatment for the wrong things and being gaslit by OWN, WSIB, and Lifemark when I was telling them that they were wrong. They were trying to take my secondary workplace injury and pretend it doesnt exist, and tell me it's my own fault for having bad hips. I havent had any issues with my hips throughout my life until my injury at work. I was discharged from OWN and Lifemark a week before my MRI (like they were scared of the results of the MRI) based on theoretical information and now Lifemark is pretending that I don't exist. Everyone is discharging me from care and we have only just discovered what is wrong with me. I guess if it is too challenging to treat an injury it's easier to just pretend it doesnt exist. I'm not going to pretend like Lifemark did nothing to help me however, thus the 2 stars. My primary injury, my left foot Tendonosis and Tenosynovitis, Lifemark was able to help me with. They provided me with google-search level exercises, most of which I was already doing. And they helped me activate my core better for my hip and back pain. They gave me some mechanical coaching to the things I was already doing, minor adjustments and positioning changes to make them more effective. If WSIB and OWN had gotten me an MRI like I asked, I wonder if Lifemark could have been more helpful. But that's not my problem, I am not the professional. I am still in a great amount of pain, and the help Lifemark provided me with was not all that effective in the end.

Lifemark ought to be the benchmark for physical therapist practice everywhere. The people at LifeMark are absolutely incredible. I'm so grateful for the whole team at Lifemark. The location I go to (Carlingwood mall) they are all absolutely wonderful, kind, generous, patient, and caring. I can't say enough positive things about the people at this Lifemark!! These people are the best physiotherapist/Kin in the city, and they've helped me and continue to help me. If money were no object I would be there everyday. The atmosphere is calm and exciting all at the same time. If one works the program the program works!! I recommend to everyone I know that they ought to go there for there physical therapy and Kin. Thank you Lifemark!!