Liberty Tax

This is THE best place to file your taxes. I am their client for years already

First time trying Liberty Tax for our family’s income tax for 2020. Being a first time mom during a pandemic made me worry about having to go into a place with our child. But my husband and I were able to email in all our tax items and Mahen did the rest. Quick, efficient and awesome communication. I know we will be doing this again next year.

Update: The staff at Liberty (Mahen) read my below comments and called to apologize and explain that they had now put up signs and had a meeting with staff. I really appreciate being informed about this and their professionalism to accept criticism. Changing my review from 2* to 4*. Original: I’d like to preface the rest of the review with our actual taxes were well done and everything was clearly explained to us- so no complaints there. And the receptionist was very helpful and friendly towards us and our baby. But I have to talk about the office itself: We arrived at liberty taxes for our appointment and the receptionist took all our documents to start our process. My husband, our baby and I were waiting in the waiting area for our appointment when another family came in without masks and were not challenged or even asked about it by the receptionist. She motioned them to another cubicle to wait. My husband mentioned something to the receptionist about the family not wearing masks as Maybe I am mistaken but I thought that masks were mandatory within public spaces and we were there with our baby. The receptionist dug out box of masks and passed them onto the family asking them to put them on. The father placed his on the side of the desk and nothing more was said about it. The accountant we saw was also not wearing a mask. Although he was sitting behind a plexiglass screen while at his desk, he frequently got up and walked around the office. While we were in our appointment time slot, he left us 2-3 times to go help other customers with their tax issues. I understand that he seemed to be the only one working but we spent the time to book our appointment ahead of time and these breaks really stretched out our time spent in the branch. In future, if we used Liberty Taxes we’d probably go to a different branch as first impressions of the Victoria Drive branch weren’t that great.

Very helpful service by tax consultant Intan sari.. greatly recommended

I came here to ask some questions in regards to my taxes. I usually have a friend of the family handle it but I never really knew what happened on the back end. Once moving out here I had the realization that I don't know anything about what happens. Mahen took the time to go over it with me and answer all my questions! This location rocks and if any of the team member is like Mahen, then the team is also incredible too and I highly recommend everyone to take their business here

Mahen is very competent and helpful. Answered all of my questions, and is pleasant and good humored. He is quick, thorough, and well informed. Definitely will have Mahen work on my taxes again. Also, very reasonably priced services.

Very knowledgeable and friendly. They are able to do both US and Canadian taxes. Mahen is very thorough and always tries to get the best possible return. The only downside is that this location is usually very busy and it is often difficult to contact the tax pros here.

I've been going there for years they are fast efficient and do good work. Very helpful and accommodating.