Les Services Polarbear

4.8/5 based on 8 reviews

Contact Les Services Polarbear

Address :

1690 Rue Frontenac, Montreal, Quebec H2K 2Y9, Canada

Phone : 📞 +
Website : https://polarbearcanada.com/
Categories :
City : K

1690 Rue Frontenac, Montreal, Quebec H2K 2Y9, Canada
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jules mbogi on Google

Romain et David are the best technician. Make sure you ask for them. They are professional, clean and efficient. Alexa from the store is excellent. Very knowledgeable and goes out her way to assist and explain. Great team from the Frontenac office!
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David Tacium on Google

Very pleased by the product and the thorough and professional job done by the installation team of David and Didier, undaunted by the particular difficulties of the job. They seem to enjoy the work and conduct themselves with great respect. I was pleased too with the prompt arrangements Alexa made back in the "control room". I tried to contact the company all summer long without success -- apparently it's wiser not to wait for a heat wave to install a thermopump! Once I was able to connect with Alexa everything ran smoothly and quickly despite the obvious busyness of this popular company. (They've installed a number of units in our building and everyone here swears by Polar Bear.)
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Anne-Marie Huynh on Google

Excellent service and knowledgeable staff! Philip and David who did the installation were very skilled, experienced and professional. They also cleaned up afterwards and the units look great. Alexa was also very helpful and answered quickly my emails. Would highly recommend Les Services Polarbear!
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Tital X on Google

Really excellent service! Thanks to Benjamin how came to my condo, send me pictures before and after, you can see the results. I recommended their services and Davina went to my mom’s and cleaned her air conditionner, Davina did a really excellent job! and was nice to my mom. I will definitely use their services again. Alexandra is very professional and knows her job well.
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David Gomes on Google

Had a very good experience with the whole process of shopping for and installing an AC unit. Alexa on the phone who helped to figure out what I needed even without being able to send a technician due to covid was very helpful. The installation technicians (Sam Wong and his colleague) were friendly and explained every step of the work they were doing. They put protective sheets on the floor and furniture and left the place very clean when they left. They even invited me up to the roof to inspect the work they did for the outdoor unit and explained everything they did there as well. This is where the quality of their work really showed, all the other machines from other units in the building had exposed pipes and cables and sitting too close to the ground, the unit installed for me by Polarbear had the wires and pipe protected all the way into the building and elevated from the floor. Would recommend this company for anyone looking to install an AC unit in their home.
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Yoni Kaston on Google

I have had only wonderful experiences with Polarbear, installers Didier, David and Philippe did great, efficient, clean work and kept me up to date, took the time to explain everything to me and run choices by me. So far very happy with the unit installed. Also had excellent experience in the past with technician Josh who was very nice and knowledgeable and was able to quickly fix my very old unit to work well until ready to replace, and provide recommendations. And dealing with the back office and management for getting quotes, dealing with payment, was also fantastic, they really took the time to explain everything well and allow me to end up with the right result. A+
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Michael Wilson on Google

Great company and experience. Alexa, Sam, Chris and Peter did a fantastic job throughout the process: helping me choose the appropriate model, and quickly responding to any question. They really took their time with the installation, making everything look perfect and only made one small hole to run wire across my place, and to connect the pump to the external unit. There is barely any noise, and we can already feel the heating difference. I strongly recommend.
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Danielle Pacheco on Google

We recently bought an AC through Les Services Polarbear last Friday and WOW can you say amazing service! Ben and Phillip did an amazing job from start to finish. They came on time and were ready to work despite the fact that the weather was extremely hot and over 30 degrees inside the apartment. They were very friendly and communicated every step of the process. They were super professional even when we were asking a million of questions and were super understanding of our concerns. They were patient and more so informed us about what they had to do since we have a two story condo. They were rock stars, especially after a long hot day, these dynamic duo deserved a huge shout out! Thank you for your service and HIGHLY RECOMMEND! If you can request a pair, I recommend asking for Ben and Phillip! Thank you again, this was the best investment we made thus far!

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