LD Plumbing & Heating

3.8/5 β˜… based on 8 reviews

Contact LD Plumbing & Heating


810 Esplanade Avenue, Bx 1800, Ladysmith, BC V9G 1B3, Canada
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Peter Madden on Google

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We had a clogged drain from the tub last Friday that had the water from the tub drain up through our toilet. We called Rob at LD Plumbing and although they said they were busy, agreed to stop in a take a look. While we were waiting we tried to use the washer and, it to, drained it's water down the pipes but back up the toilet - overall a terrible situation. Rob arrived, scoped the situation and called his friend over from the Septic company and agreed that this wasn't something that would wait to be fixed. They work tirelessly through the evening to find the cause of the blocked pipe(s), repair them and then clean up and get everything back together. They were very communicative, calm and made sure my parents understood what was happening. They had the situation very much in control and were extremely friendly and helpful. So despite working all night they were able to get everything back to normal and cleaned up wrapping up just after midnight. No complaining, just exemplary professionalism. I can't thank Rob and team enough for their hard work, work ethic and the professionalism during this process. I would recommended them to anyone needed any kind of Plumbing work. Thank you very much, we sincerely appreciate the work! You will be our first call next time we need any plumbing work done.
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LynnAndDave Hawkes on Google

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Polite, pleasant Jared. Did a thorough job and was good at explaining what he was doing and what we needed. Very impressed with this young man.
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Ellen Bootsma on Google

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The winter was long and hard on a lot of folks. We can not thank you enough for your help with our heat pump and furnace problem this winter. Excellent service. Thank You to all the staff..
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Boo on Google

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I have used LDP&H on three ocassions since I purchased my home in Ladysmith in 2019 and I am overall very satisfied with their work and prices. I had my heatpump head unit cleaned and it was spotless but I think it was a little pricey for what they did. I had a new gas line put in from the regulator so I could install a gas range and the price was very reasonable, work was completed in about an hour. I had all of my Poly B lines replaced with PEX. The work was done within 8 hours and they only had to come back another day to finish the pipe wrap which took no time at all. Price for the work was really good as well. Aaron and Jarod are great, very friendly and personable.
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Kay Are on Google

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Had a plumber come in to install a new faucet into our new kitchen along with garbage disposal (back in the fall of 2020). Tech did not know hot from cold water, he even told me at the time he was confused and left to talk on the phone to a cohort. Installation took him almost 5 hours and he didn’t even install the garbage disposal, as he β€œdidn’t know how”. Decided to give them another chance to install a hot water tank. The lady on the phone at the time of booking a quote was rude. I asked that the same plumber not be sent, explained why. She stated β€œshe has heard enough”. I advised her not to bother coming to quote the hot water tank, after she was rude and dismissive.
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Nicole Elder on Google

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I was told 1 tech would come when both booking and then confirming the appointment. 2 came and I was charged for 2 men's labour. I had requested and discussed a number of quotes for several work projects. None were provided. I paid for maintenance on my gas fireplace, but besides giving it a light dusting, nothing else was done and then the fireplace stopped working a couple weeks later. Tried multiple times to call them, I either get no call backs or get hung up on. This place is a waste of time, money and mental health. Do not go here.
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Trish McMaster on Google

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We purchased a home in Chemainus that had an outdated oil tank. As a condition of our insurance we needed to get this quickly replaced. LD Plumbing and Heating were extremely responsive and got it swapped out efficiently for us. Price quoted was exactly what we were charged and we will certainly use them again in the future.
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Simba Simpsy on Google

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PLUGGED SEWER PIPE ON A LONG WEEKEND! The office gal promptly returned our call on the Friday of a long weekend. Rob, our tech, was terrific. He worked on the pipe for a couple hours, unable to unplug the line he kindly offered to go to HD at 5pm and rent a larger auger - thus not leaving us without a bathroom for 3 days. Finally unplugged, Rob left us at 7pm Friday night. Rob was professional and most helpful offering future advice. If we could make one recommendation - it would be to the company owner to invest in a large auger, saving the tech time and ultimately the customer additional costs.

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