La Ruota Pizzeria

Very loyal customer, until yesterday and the time before that. I love neopolitan style pizza. The last two times, same experience, total disappointment. It is as if they were blind-folded and/or simply don't care anymore. Also, it was dead, I was the ONLY customer there between 3:30pm-4pm. The outer crust was burnt black. If a little burnt, no problem, all good. But in this case very burnt, a very big issue. The middle part of the pizza was under cooked and very soggy. So soggy that all the toppings just slid off. As you know, neopolitan pizza should be easily eaten by a nice fold and then needing only one hand to do the rest. It gets better. The pizza was not even properly cut/sliced. I had to physically make slices by tearing them into crooked semi triangle pieces. What is this?? I can't even believe I am writing this. Zero excuses. Never again. :(

One of our favourite local pizza places for take out! Lots of flavourful toppings on a thin crust. The garlic dipping sauce is the best. The online ordering system is a bit frustrating because it doesn’t say when to pick up - I usually call and the staff are happy to help.

Absolutely not impressed, arrived at 5:40PM, ordered some slices on the counter, was told by the employee they'd been sitting out on the counter at room temperature for around 40 minutes (so since 5PM), when I left at 7:10PM, the same pizza was still there at room temperature for over two hours, which is against Canadian food safety regulations. Brought it up to the manager was told this is how they'd been doing things, which definitely needs to change. Food safety standards NEED to be followed. Edited to include response to owner's comment: That is not what I observed, when I got there the pizza was already cold so clearly they'd been sitting out for some time already and I was told by staff there everything always sells within an hour which is again, not true. I witnessed the pizza sitting out for over an hour and a half (plus the 40 minutes stated by staff). So if anything by saying you always sell it within an hour the staff was trying to give out misinformation to make you guys appear better, not worse. I've confirmed with the manager (and have a recorded video) that this is how you've been doing things to just let pizza sit out till they sell out (which could take who knows how long). If the manager there didn't mention you throw out stuff that's been sitting for over two hours when I brought it up to him, I highly doubt you do. Again you, just like the staff there need to take responsibility, change the way you do things to make sure you're following food safety regulations, not making stuff up to try to fool people. Otherwise you should get your business license revoked. If I notice this again at this location I will be documenting, collecting evidence and be reporting it to health authorities, it is UNACCEPTABLE to have an establishment in Coquitlam selling food that could make people sick. Lastly, letting cooked pizza sit out on a counter is never safe practice, people are not robots, even if they were switched after the two hour mark (which they're not) when things get busy, it's easy to forget. One mess up could mean serious sickness. Cooked pizza slices should either be kept in a warmer or in the fridge and reheated to the appropriate temperature when served. The fact you're even trying to defend this practice shows how much you care about food safety in general, which is not much at all.

We have been ordering here for years and it’s been pretty solid food but tonight, we ordered the same pizza we always have with just grano padano cheese and instead got a pizza with just sauce meat and bread. I called and asked about it and was initially told “they would note it and put more next time” which I was kind of surprised by. I talked to someone else who told me that’s the way they do it now and there was nothing they could or would do about it. No offer to make a different pizza, or any kind of credit, no apology even. Just an extra large piece of flat bread with some sparse sauce and meat. Thanks for the memories. Famoso it is from now on I guess.

Best pizza place in Coquitlam (and perhaps even in the tricities?)! So happy this opened up out here. The crust is non-greasy - dry on the bottom and soft (not too chewy) and the topping selection is fantastic. They have an especially impressive range of vegetarian pizzas! Service is speedy and you can’t beat the price for pizza of this quality.

it happen like this again tod，and most over coke on topping，i stared eat at this restaurant five years ago，so now its not like real La Routa pizza what i got！

Good choice for takeout pizza. Bubbly blistery thin pizza with many delicious toppings. It's definately worth the slightly higher price.

I’ve had pizza in Italy, and La Routa is as close as it gets to an authentic Italian pizza. I love the taste of your pizzas, just as much as your service. From when I order to when I pick up my pizza, the process is always really organized and the staff are so friendly! I love that you focus on great communication because it shows that they really care about my order and me. Every time I go, the quality is consistently high, and the service is exceptionally good. So happy to have a great pizza place in town that reminds me of my travels to Italy!