Jim's Clothes Closet

Great selection of menswear and helpful staff. Love the sale rack!

After almost 20 years of living in Prince George I was elated to see a quality men's store come to PG. From casual work clothes to lower high end dress clothes and suits. They carry one of my favorite shirt brands Bugatchi. A limited selection in small and medium sizes as the store seems to aim at slightly larger clientele. Easily the best men's clothing store in PG for clothing selection. However, the customer service is atrocious. Two young sales reps were very pleasant and helpful but the older rep was rude and insulting. When trying on clothing no matter how poorly a piece of clothing fit she would always say it looked good and made ridiculous statements why a piece of clothing did not hang well. When a sale means more than satisfying a customer I immediately begin to question the store policy. This sales attitude is quite common in clothing stores so I simply ignored the woman's comments and relied upon my wife's opinions of the clothing. I purchased almost $1,200 worth of clothing (all of which I am very pleased with) on a Saturday but a sports jacket and a pair of jeans needed alterations. I was told the alterations would be done in a week and that they are sent out on Tuesday and come back to the store on Friday. I went to pick up my clothing on Friday and was told (by the older rep) that they were not ready and that if I had wanted a rush order I should have told her. I said that I was told they would be ready the week in which I was picking them up. In an extremely condescending and rude manner I was reminded several times that the clothes go out on Tuesday and back on Friday which puzzled me greatly as it was Friday. I said nothing to the woman as I was very insulted that she blamed me for my clothing not being ready. In the next week I was called on Wednesday that my clothes were ready. When I went to pick them up the woman continued to berate me for whatever reason I did not understand and still did not apologize for any delays in the delivery. When I asked why they were ready on a Wednesday since she was so emphatic about the Tuesday Friday thing she made more excuses in an even more condescending fashion. I took my clothing and left the store. I will return to a few semi annual shopping trips to Vancouver at my favorite store Harry Rosen where clothing and customer service are both of the highest standard. I will never shop at Jim's Clothes Closet again.

Took great care to make sure my custom 3-piece fit just right. My jacket on the first order came in too small around the mid-section. Not sure why, but was not concerned as I was assured that they would do whatever was necessary to fix. Ended up with a new jacket at no extra cost. Good advice and excellent service all-round!

Been here several times now and have been treated very well. Staff have always been helpful and even stayed late once to finish matching my attireEven after having a mix up with a shirt coming from another store and being shipped to Victoria. They made it right by having it properly pressed and ready when I did get it and gave me a choice of free underwear or socks. That's how you keep a costumer happy even in a mix up.

Friendly and knowledgeable staff, wide selection of work and casual clothing, excellent customer service. I purchased a sweater from them a couple months ago that unfortunately had a small tear in it. I brought this to the attention of their staff who recommended a tailor in town, who stated that they could make the repair for a nominal fee. I dropped it off and returned later to pick it up, only to discover that the shop had covered the cost for me. Jim's Clothes Closet exemplifies quality customer service and conduct in support of this community, and I cannot recommend them enough.

Nice looking place. Nice products. A tad pricey but you get well made clothes. Uncomfortable shopping experience. If you want to get followed around like you're purchasing a car this is the place to be. Everytime we went to go look at something else the worker was not even 15 feet away at all times. Never asked any questions just followed. I get that times are tough and location is a rough area but that was way too much. So...we purchased a suit elsewhere.

Service here is second to none I was very impressed I was visiting from out of town and needed to purchase a suit I dealt with Conner in the store who was extremely helpful in presenting there products and options He had also promised a follow-up by phone and did so Its not often you can find service like this in retail any more . service is the only way to differentiate and provide proof your better than the next Conner: kudos to you and to Jims for having an employee like you who cares and takes his job seriously this is rare and impressive Top notch !

Great knowledge and selection for men's dress clothes highly recommend if your looking for your big day.