J F Accounting & Services

Amazing place amazing people

Exceptional service!

Very helpful, competent and friendly accounting team.

Very helpful and very organised. 10/10 customer service. :)

Have been with JF Accounting Services for years and highly, highly recommend them.

Incredibly rude, incompetent and unprofessional. The way these people treated my husband and I as clients was absolutely disgusting. I rarely leave reviews and as a business owner I usually give businesses the benefit of the doubt, but in this case I truly hope to spare another person from experiencing what we experienced from J.F Accounting and specifically their accounting assistant Sofia Antunes, who is supposed to represent a professional entity dealing with people's finances and important matters, nonetheless. We hired this firm to open and register a business for my husband. Accounting assistant Sofia Antunes was doing the administration for this. First, she opened up the company with the wrong name. My husband asked her to correct the name. Rather than adjust the name on the company she created, she opened up a new company entirely, leaving my husband with two companies under his name. Complete incompetence, laziness and stupidity. When we had asked her whether or not she had deleted the wrong company, she said yes. However, we checked the Ontario registrar and we saw that this wrong company was still active, meaning it had not been deleted and she provided false information. We also spoke over the phone to the Ontario Business Register who confirmed this business was active. We then noticed that we were missing information for the correct company - we did not have the "company key" which is needed to login and view the company's information on the register. My husband could essentially not log-in to his own company listing. When we inquired with Sofia, she was incredibly rude, saying that for some reason, she set up the correct company under her email address and not my husband's. Therefore, she had all the documentation related to the company. We needed this information, so we tried multiple times to call the firm by phone, however she hung up and refused to answer our calls. When we could catch her on the phone briefly, she was so, so so rude, saying that we were giving her problems and wasting her time. We had to go in-person to obtain information that belonged to my husband for his own company, as well as clarification on why she hadn't deleted the wrong company and what we're supposed to do from here. At the office, the manner in which she spoke to us was horrifying. She threatened and swore at my husband and I. In the end we were left with one wrong company under my husband's name, one company with the right name but the wrong email associated with it, two days wasted, $400 gone and a very bitter taste in our mouths. I sincerely hope they re-consider the way they do business and treat their clients because this just simply is not right and no first-time business owner looking for direction and support from an accounting firm should go through what we did.

The owner and secretary are both so rude and incompetent. They don’t like to explain things properly to clients and make mistakes all the time. It wasn’t the first time I was hearing bad things about them but gave the benefit of the doubt. Never doing business with those people again. I could say a lot more but not worth my time.