HSBC

I went there but the bank is closed!

The bank is NOT closed. I almost didnt try because of a old comment/photo here. (I think the lady went to the wrong place) The people there was friendly and help me with my problem.

Thiefs, hands down the worst service I've ever had. It's no longer the HSBC it's the CCPB. They are souless beings. Horrible.

Worst bank ever! You're better off at pigeon bank or digging a hole. Honestly the worst customer service. It's the CCPB.

This bank is the worst. They do not listen. They do not call you back. They do not have respect for people. They do not care. You have to be worth a certain dollar amount. Is this not a form of discrimination?

They have own me money since I closed my account 4 years ago.... they have not give me back money. The kept telling me we will send you the cheque.. I have called and even went to HSBC branch... They even hang up the phone some one called Jen on master card. Amanda tole me she sent me cheque and she lied too... If there is negative stars, I would really like to give them negative 5 starts.

Worst HSBC I have ever been in the world. Worst bank... I came there a few years ago to close a savings account, the lady there refused. It was kind of outrageous, I went to the central bank to close it. Today, I had to go again... Special Canadian Customer service. There was 7 employees (2 security), 3 bank tellers, 2 bank advisors. I came there the first time, we were 3 customers (including myself), and there was a line up, only 2 bank tellers were working, the rest was procrastinating on their phone openly. I came back after 15 minutes, there were 3 customers, same amount of employees. I waited, until it was my turn, when my turn came, that 1 customer that was having issues attracted the whole bank attention. There were 2 banktellers at 1 computer and the manager. Followed there an epic 20 minutes of wait. I waited until the bank closed, and waited more. 3 bank staff on 1 computer solving 1 customer issue, 3 bank staff watching videos on their phones, 1 security guard doing the same at the entrance. I started playing a 3 minute tetris game on my phone, after 1 minute into the game, one of the girl at last, told me to come over, I told her to wait 2 minutes as there was 2 minutes left into my game. And tetris is for me, kind of sacred. They also looked for it, so I guessed they could wait 2 minutes after making me wait 20 minutes... They were getting impatient, I finished my game calmly and explained her life. You know, all the employees on their phone while I am waiting 20 minutes...To what started a small argument on how you know, a security guard has his job. Well, the other 3 bank tellers, 1 manager and 2 fianncial advisors cannot just help a customer to deposit a few bank notes ? The other customer told me to shut up coz he had some hard time to understand what the banktellers had to tell him, to which I replied calmly that he had the whole bank for himself. Maybe I should have asked him if he wanted a foot massage. Anyway, I won't go there anymore, will definitely file a complaint to the main office, and wait for this location to close down. Bank teller is anyway, a job that will soon disappear. HSBC is already closing all its locations in most European countries. They completely lost what made them one of the top tier bank (ie --> their staff quality).

Love walking in the snow just to find out the google hours are not updated. This isn’t some small business we need to empathize with. You’re a Goliath - be better….please.