Hôtel du Domaine
4.5/5
★
based on 8 reviews
Contact Hôtel du Domaine
| Address : | 755 9e Rue S, Thetford Mines, Quebec G6G 0G1, Canada |
| Phone : | 📞 +87 |
| Website : | https://hoteldudomaine.com/ |
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| City : | G |
| Description : | Upscale all-suite hotel offering dining & an outdoor pool, plus a bar with lake & mountain views. |
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François Marquis on Google
★ ★ ★ ★ ★ Quite a unexpectedly nice place. Brand new, very modern, clean and spacious rooms. Friendly staff. My only concern is the amount of fragrance sprayed in the room so it smells "fresh and natural". Food is good, but not exceptional.
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Valeria Mozheyko on Google
★ ★ ★ ★ ★ Great location and looks very promising but seems a little undone. I would expect a little more on the “entertainment” side as there was not that much to do. The spa is great tho - they also have promotions for the hotel guests. I would recommend this for a very quiet get-away.
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Sam on Google
★ ★ ★ ★ ★ Definitely a nice, clean, chic, comfortable, luxurious place to spend a night or more. It' got all the basic amenities and even a few extras... The room was clean, large, spacious, in pristine condition and almost everything was provided for a great stay. However, the '' suite with garden view'' had a view on the parking lot,which was a bit of a misleading description. Also, there was no info on where to get ice. The shower was pretty sweet, but luckily my wife and I are not tall people... I can imagine people over six feet having a difficult time washing their hair in there. Also, because of the room layout, when you wanted to wash your hands after using the toilet, you were right beside the bed. There were curtains to create a separation, but didn't help for the noise if one of the people were asleep. Would recommend and sleep there again. It was relatively quiet except for some hallway noise and a little thumping from the upstairs neighboring room.
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Tracy Hurley on Google
★ ★ ★ ★ ★ Nice location and view. Rooms are modern but quite stark and minimalist. Chairs are not overly comfy and could use side tables. Beds, bedding and pillows are very nice. The bathroom door is a slider with a large gap - adequate but not overly private. The usual environmental note about leaving towels on floor only if new ones are needed wasn't heeded since cleaning staff replaced all hanging towels as well - so what was the point? The only way to avoid all new towels was to forgo all cleaning, which meant no coffee replacement. Had to ask at front desk and was somewhat grudgingly given only 2 each day. Surely there could be a better way to reduce hotel cleaning costs, help out the environment and still provide coffee? It was nice to have a small gym to use. We will most likely stay again.
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Ashley S on Google
★ ★ ★ ★ ★ This hotel looks new, clean and modern online. 3 years ago we had dinner at Le Greg at this hotel while visiting our in laws and it was incredible, both service and food.
However, we just spent two nights here and I would not recommend, nor will we return.
Upon check in we noticed the room was not cleaned to the very minimum standard we would expect from a mid priced hotel. The shower was covered in mold both old and new bacteria. The soap dish had a brand new packaged bar placed on top of a dirty tray, missing coffee cups,no toilet paper.
When we left for the evening we let front desk know that we didn't have toilet paper, she grabbed a roll from under the desk, said nothing and we took it to our room .
The decor, while trying to be sleek and modern, they missed the mark. Its cold and stark and uninviting. Its uncomfortable, no rugs, floor is super loud and echoes while you walk.
When checking out, the front desk personal never even asked how our stay was. Simy said " we have your payment, have a good day."
Such a shame as the location is great for our twice a year visit with family.
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Ryan Desjardins on Google
★ ★ ★ ★ ★ If there was a negative star rating I’d be giving hotel du Domaine a negative 3.
Where do I begin, no one speaks English so watch out they sold us a package with a lake view room when we arrived no lake view room was available I asked for the manager they simply said that there website does not update, next we called for an early check in and arrived at 230 pm, forget about an early check in they didn’t check us into our room until 5pm an hour later then the advertised 4pm , I asked for compensation or a drink ticket for the bar they said they don’t understand me, trust me this resort is the opposite of somewhere you want to visit I tried giving this resort the Benefit of doubt but the list goes on and on , no music allowed no towels no room cleans on multiple day treated terribly due to the fact we are foreign. They charged us some 750 deposit for god knows what reason . Coffee maker leaked all over my clothes for some reason it just was broken had a 8 reservation for dinner at Le Greg waited 45 mins to get a seat I don’t get The work ethic here. I wouldn’t go back if you payed me!
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Leo Girl on Google
★ ★ ★ ★ ★ Nice, clean rooms. Comfy beds. Microwave, fridge and nespresso machine in room. Also has a balcony. Would definitely return in the summer.
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Bogdan Marin on Google
★ ★ ★ ★ ★ Best place to stay around Thetford mines. The rooms are clean, spatious and well fournished. The people at the réception very profesionals, but a little bit too cold. A smile don't hurt nobody. The food in the restaurant is AMAZING. I've tasted the mediteranen chicken and the puding chômeur , it was delicious for à very decent price. I will stay there every time when i will be around.
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