Havelock Metal Co.

4.3/5 β˜… based on 8 reviews

Contact Havelock Metal Co.

Address :

901 Major Bennett Dr, Peterborough, ON K9J 0C2, Canada

Phone : πŸ“ž +8887
Website : https://havelockmetal.com/
Categories :
City : J

901 Major Bennett Dr, Peterborough, ON K9J 0C2, Canada
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J Neilson on Google

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Our new roof is of acceptable finish and quality. The ordering and delivery was fast. The difficulty we incurred with this company was with the over supply of materials. such as the 3 inch screws that we ordered and paid for and the 2 inch screws they delivered, that is only a 2 cent difference, but it is on 2,500 screws! As well, 80 feet of root vent was ordered and 240 feet was delivered and paid for. After several phone calls and more e- mail than I can count the company flat out refused to refund our full amount claiming a restocking fee of 20% for their mistakes, even though the bill clearly shows their mistakes. If dealing with this company check the order fully before signing the delivery receipt, Any savings we found in the product was off set by their 20% restocking fees. Thank you
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Justin Rupp on Google

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I work for a roofing company and we have used other metal that was like tin compared to Havelock Metal. So easy to work with and the steel is better than anything I have ever worked with. Such a relief to have a great product and the service has been great Trims are the best and made out of thicker steel than VIC West and Westman.
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gloria bull on Google

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One stop shop. Price included everything required for a do it yourself job. The customer service was top notch, along with prompt delivery at the prearranged time. Could not be happier with the service or product.
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Gary Perkins on Google

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They do not stand behind their product and the customer support is really bad if their is an issue. I really doubt they will ever refund any money for a warranty issue. I bought an entire roof system from them and when it came time to put it on I found the drip edge is a completely wrong size. They assured me that it is "industry standard" but a normal drip edge goes about a half inch into the eaves trough. With strapping on the roof a metal roof needs to compensate and the drip edge should be about 1 inch long. Theirs is about 2.25". That makes it impossible to install into an eaves trough because the trough hangers are in the way. 4 of us installing my roof have all done many different roofs before and none of use could figure out how to make it work. The vice president said their is nothing wrong with the product, but you have to make cutouts for every trough hanger (all 60 of them)... because the drip edge is too long. They offered no compensation. They do not stand behind the product and I am very leery of any business that operates this way. Buyer beware.
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Chris Naklicki on Google

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The staff at Havelock metal were fantastic to deal with from start to finish, they guided us through the process what style and colour would look best on our house then having it ready in the time frame we required it. Now that its on it looks fantastic much better than those ugly shingles we had for the last 15 years. If you are thinking of a new roof go see them it's not as expensive as you may think you will be surprised
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Paul G on Google

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VERY DISAPPIONTED WITH MY HAVELOCK METAL ROOF Had our roof done TWO years ago in Majestic Black. You can see all the strapping through the steel. Talked with Havelock Metal and my contractor both agree it was installed properly. Very unappealing to look at. Thought we would DO IT ONCE AND DO IT RIGHT but that's not the case. Good money not well spent. Think hard before you spend your hard earned money here, and ask what is really covered under there 40 yr warranty.
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Jim H on Google

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Excellent service. Mike took his time and explained everything clearly. Highly recommended.
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Kim on Google

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We recently purchased materials for a metal roof installation from Havelock Metal. Kyle was our sales representative who understood our needs, suggested the best product, organized the process from production to installation. He was very knowledgeable and courteous. Kyle was extremely professional, returned calls promptly and provided clear and understandable quotes. We were very pleased with our experience and the price was incredibly reasonable considering the size of our roof. We would recommend ordering products from Havelock Metal!

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