Haiwai Travel Inc.
4.4/5
★
based on 8 reviews
Contact Haiwai Travel Inc.
| Address : | 4675 Steeles Ave E, Scarborough, ON M1V 4S5, Canada |
| Phone : | 📞 +9888 |
| Website : | http://haiwaitravell.com/ |
| Categories : | |
| City : | V |
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JojoKilik001 Wei on Google
★ ★ ★ ★ ★ 在海外旅游购买机票，都得到她们的尽心，耐心的服务。无论是购买和咨询，工作都非常负责，从机票行程，机场柜台托运行李，取登机牌流程，以及入关手续注意事项，都详细细心的一一讲解，无微不至。非常多谢你们的服务。
 When buying air tickets overseas, they have all received their dedicated and patient service. Regardless of the purchase and consultation, the work is very responsible. From the flight ticket itinerary, the checked baggage at the airport counter, the boarding pass process, and the precautions of the entry procedures, they are all explained in detail and carefully. Thank you very much for your service.
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Neil Du on Google
★ ★ ★ ★ ★ The staff was friendly and services are very good!
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Yang wang on Google
★ ★ ★ ★ ★ good experience and nice service at this store. The people are also kind.
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connie hong on Google
★ ★ ★ ★ ★ When I booked the air ticket here, Nancy Zhang answered the phone very politely and patiently, answered all kinds of questions, provided a lot of helpful information, and helped me find an affordable air ticket, absolutely five-star praise!
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Duncan T on Google
★ ★ ★ ★ ★ Horrible customer service and false advertising. I booked a flight that specifically stated there was 1 layover however on the day of we realize there were 2. We calling the company back to figure out why the person on the phone directed me to Air Canada. I sent her the itinerary that they sent me and she said yes its confusing I know but there is another stopover that we didn't include in your invoice and itinerary which is absolutely ridiculous. She refused to take responsibility for this mess up on their part. DO NOT book with this agency they are not trustworthy and do not have a formal escalation process. Small company so likely when the negative reviews rack up they will close and reopen across the street under another name so they do not care about their reputation. The manager's name is Nicole Sun so if you see her working for another agency make sure you stay away!
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Michelle Zhu on Google
★ ★ ★ ★ ★ Absolutely terrible! I booked a flight for my 86 year old Grandmother I specifically asked to have a directly flight due to the fact that she has bad knees. I was ensured this was the case after booking the flight I realized it had a transfer, I called the company and sent them the invoice and itinerary they originally sent me. Both showed it was a direct flight, I called and spoke to the manager Nicole Sun who advised me to call Air Canada. There is no reason why I should be calling Air Canada as I booked this flight through Haiwai after a heated back and forth she refused to offer a refund and hung up. DO NOT do business with these people! They do not take responsibility for their actions and mistakes
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sonia leung on Google
★ ★ ★ ★ ★ June from Haiwai travel was very professional, knowledgeable, patient and nice. She delivers the best travel solution to us when we plan to travel Mexico Cancun and Japan. We are always go back to her. I highly recommend her. 5 Stars!!!
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Suey Lam on Google
★ ★ ★ ★ ★ I've used Haiwai travel a couple of times for plane tickets and each time their service comes through with great rates. June are very helpful and provide quick details follow ups. I would strongly recommend checking them out if you are planning to travel to Asia, U.S and Europe, etc...and if you are looking for plane tickets.
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