Guard-X Inc
3.6/5
★
based on 8 reviews
Contact Guard-X Inc
| Address : | 10600 Bd Parkway, Anjou, QC H1J 1R6, Canada |
| Phone : | 📞 +777 |
| Website : | https://www.guard-x.com/ |
| Categories : | |
| City : | J |
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Serdar U on Google
★ ★ ★ ★ ★ 500$ rip-off.
The alarm went off. I called them to know if there is a main switch. They said they would send someone.the guy came in, changed the sensor.
They charge 200$ per hour. They didn’t even mention about it over the phone
Just another company with scam practices. Don’t make business with them.
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Ali Mousavi-Torbati on Google
★ ★ ★ ★ ★ Despite the fact that their main business is fire prevention they had no problem filling my small CO2 tank for kegging beer. Fast and professional.
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D R on Google
★ ★ ★ ★ ★ They keep sending bills even if clearly we didn’t prolongate our contract and told them that we don’t want to continue. They have been good, we had good service but when you say to a company to stop, they don’t get it! Initially the first year was prepaid and we ended up there. It’s just annoying and repetitive.
Now getting updaid bills, and threats of collection agency... Please fix the issue, would be appreciate. I Do I have to go publicly to express our issues?
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Baoyuan Sun on Google
★ ★ ★ ★ ★ I believe this is the happiest company during the hardest covid-19. They refused to provide the work paper after finishing their work because of COVID, and reported to the office the wrong time. Even I was with the technician the whole working time. The office insisted to let me pay what more than I should pay, and told me if I want to pay less I should say before the work. How ridiculous! How could I know I will be over charged before the work. Also, remind that they won't fix your invoice even they promised, they will say they forgot and keep you waiting forever....
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Paris li on Google
★ ★ ★ ★ ★ Terrible service, the technician came to check the alarm system, the whole process was less than 15 mins, they charged for 45mins. The original oppointment was booked on 15:30 and they came early at 14:30, the company find a smart way, they just put extra time on my bill saying the technician worked more than estimated. Don't waste your time and money with this company.
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Dana Jr on Google
★ ★ ★ ★ ★ Will find any way to rip you off. Tried cancelling our services with them many times, but they kept sending us non-sense bills for services they didn't provide. Once you realize they charged you for stuff they were not allowed to (or did not provide a service for), will hang up telling you they will call you back, never call back. When you call repeatedly trying to get a refund for stolen money, they find an excuse not to pay you back. PLEASE AVOID.
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rob morg on Google
★ ★ ★ ★ ★ We have been dealing with Guard x for fire protection for our buildings for years, lately in the past 3 years, their quality of service took a major decline. They are never on time, their technicians are mostly ignorant and don’t know what they are doing, they are money hungry and overpriced for what they provide. Very unprofessional and they damage your alarm system to try to sell you new ones. Just avoid them all together.
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Syndicate Ward on Google
★ ★ ★ ★ ★ Guard X came to our rescue - We have had issues for the last 5 year with a larger monitoring company - who ignored issues we had, alarms going off at midnight in our building because technician did not do repairs properly. Problem renewing contact, emails, phone calls ignored. Guard X came to our rescue. They performed our mandatory Annual Fire Inspections - and found errors, anomalies, and omissions in previous services (most importantly with CO2 monitor) in garage.
We have switched over now to their services to do our monitor 24/7 - so far very position.
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