Garden City Lawn & Leisure
3.3/5
★
based on 8 reviews
Contact Garden City Lawn & Leisure
| Address : | 1 Spring St, St. Catharines, ON L2P 1Z6, Canada |
| Phone : | 📞 +987 |
| Categories : | |
| City : | P |
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Tim Fawcett on Google
★ ★ ★ ★ ★ I did my research and decided on a Honda mower. After reading a lot of negative reviews, I thought I'd give GCL&L a chance. Called multiple times over a 2-hour period to ensure they had my model in stock but I didn't get an answer...no voicemail either. Apparently they went home early - or perhaps never opened - so they could have a 4-day weekend. You see, they are never open Saturday and Sunday when home owners need them...they value their time much more than your satisfaction. Went to Clares on Saturday and they treated me like I was buying a $20K Harley. Future Honda customers, go to Clares. GCL&L management, also go Clares to learn how it's done.
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Diane I on Google
★ ★ ★ ★ ★ I cannot believe how horrible I've been treated by this place. Since May I have not had a lawn mower!!! Sears sent us there since it's under warranty still and after numerous attempts to get them to release my product they refuse to!!!!!! They are holding my lawn mower until Sears pays them. They are not allowed to do this!!!! I recommend NO ONE to ever go there and deal with the headaches like I have. My kids and my dog refuse to go out to my backyard. This is horrible. Save your time and go elsewhere with better customer service.
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Stan Mathew on Google
★ ★ ★ ★ ★ Hi all, I know their customer service at the front isn't as warm as you may hope, but their mechanic Alex supported me quite well. I have a 10-year old Honda push mower, and I brought it in with multiple issues. I had previously brought it in to a competitor (two years ago) and many problems remained. Alex was able to bring this mower back to life and I can honestly say it works and looks like new. He took a lot of care, and I couldn't have asked for better service. You would be best to come in person, especially early in the year - they are swamped in the spring.
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Bez34 on Google
★ ★ ★ ★ ★ They repaired my old snowblower, and picked it up and returned it. Friendly service too, so I bought a Honda mower from them. They service the mower every Spring & do a fantastic job. Take it in in March tho; very busy!
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Dawit Eshetu on Google
★ ★ ★ ★ ★ I am puzzled about this company. They are holding my lawnmower for more more than two months. The people are friendly when you get them on the phone. But, their business is subpar. They don't pickup the phone, they don't keep their promise to call back. Full review will come
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Roger Booth on Google
★ ★ ★ ★ ★ Why does no one answer the phone?? 6 time the call was either timed out, or I was asked to hold - FOR A LONG TIME !!! I can't get answers as to what's happening with my machine after TWO WEEKS and all the lady says to me is; "WE'RE BUSY HERE!!"
This is the only EGO service center in the area, BUT, if I had the option on this service, I would give NEGATIVE 5 STARS!!!
I have never in my life dealt with anyone this bad! Do I have to drive from Niagara Falls to St. Catharines every time I want a progress report? In over 50 years of dealing with service centers, these people are THE WORST EVER!!!!
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JoAnne Kostiuk on Google
★ ★ ★ ★ ★ Ordered a wheel for our riding tractor came in on time and good prices
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TheHeadmare on Google
★ ★ ★ ★ ★ Not sure why others gave this place a bad review. They were the only place who bothered to find me the belt that drives the mower of a Massey lawn tractor. When it came in it clearly said it was a Briggs & Straten part. The Briggs & Straten dealer told me they couldn't help me. Thanks Garden City, you'll be getting any future business from me.
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