Fritou

Out of all the chain/fast-food restaurants Fritou takes the crown for best chicken burger. It's an actual real chicken breast battered and fried. I always get the spicy one. My wife loves the fried chicken as well. The fry portion seems a bit smaller now but honestly for the price and quality I don't care. I saw someone comment about wait time. No it doesn't come out as fast as other fast food restaurants but it's because the quality is way better. I don't mind waiting if it means the food is good and fresh. I won't get a chicken burger anywhere else because it just doesn't compare.

Fritou has been a go-to for me when it comes to fried chicken for the past 6 months. They have consistently provided me with high quality food. The chicken is always well-seasoned and fried to crisp while maintaining a juicy bite. They have great options and combos for burgers as well. Overall, I highly recommend this restaurant.

Every time I order I am satisfied. Food is always well done and fresh.

Decided to try here for their 3rd Anniversary Promotion: $12.99 8Pc. + Fries [Plus free small slushie coupon] Food: We ordered their Regular and Western chicken; both were plain and basic. Especially salty... also had their regular fries and spicy fries; again plain and salty, as though they were bought from the grocery stores that can made at home. Even their spicy fries were basic despite the spices (which were not coated evenly). Their slushies on the other hand were good. Customer service: The wait time was atrocious! For a place that should be considered fast food; they are not. Customer service was not good. The owner had his teenage daughter take orders and she was not welcoming. They are unorganized and incompetent. While patiently waiting for our order, another couple walked in and ordered the same promotion but received their order first because the daughter had given our order to them; we overheard the owner lecture her saying that we were waiting first. Packaging: In terms of their packaging: Not very sturdy, but could be a part of an environmental initiative or to cut costs, can't say for sure. Which is possibly why they do not separate the fries from the chicken; just toss them all together in the flimsy box... Overall: This restaurant is small with roughly 10 tables for eating in. Accepts all forms of payment. Their menu is super expensive for such basic and salty food. In addition to poor customer service, definitely will not be coming back. Only gave them an extra star because of their free slushie.

I just paid $15 to get a foil tin full of fries and chopped up rotisserie chicken in gravy on on toasted white bread I ordered the hot chicken sandwich When I receive my food the sandwich couldn’t even maintain its shape the bread was so soggy from the gravy that the chicken just dripped off on my clothes. Their pictures on DoorDash and Uber Eats do not reflect how this restaurant makes their food not sure how to post the picture I wish you could see this.

We were the only customers when we arrived so no problem with service. The place's smell was funny or maybe that was a cleaning solution. Lots to choose from the menu, tried the chicken quesadilla and poutine. Didn't like any. It was okay but we've had better. The quesadilla didn't have enough cheese/filling. And the bell pepper didn't suit the taste. I'd probably come back and try the chicken which is the main dish but wouldn't order anything else.

Ordered on Ubereats, was delicious. chicken was fresh and cooked well

This is currently the only Fritou location in Ontario and they have done the chain a disservice. They certainly do not change their deep fryer oil as my chicken has a smelly, dark, burnt crust (see photo attached). Don't waste your time and money at this location.