French Vanilla Home & Garden
3.9/5
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based on 8 reviews
Contact French Vanilla Home & Garden
| Address : | 1848 Oak Bay Ave, Victoria, BC V8R 1C5, Canada |
| Phone : | π +9 |
| Website : | http://www.frenchvanillahome.com/ |
| Categories : | |
| City : | R |
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Sheena Willson on Google
β β β β β I would like to say...that the owner is very helpful, knowledgable and a delight to deal with. Always a wonderful atmosphere at her shop....must say my favorite place to go!!
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Chelsea Turner on Google
β β β β β I just popped in this very cute shop to buy a friend, who is a frequenter of this store, a gift card. The woman at the till was very nice. She had not processed a gift card transaction before but called someone who walked her through the process so I didn't walk out empty handed. I really appreciate her helpfulness!
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εΏζ‘ on Google
β β β β β Bad service! The owner was very mean and rude...After we using the sanitizer to clean our hands she still blamed us for touching too much of her stuff. And when we were paying the bill (yes we still bought something) my friend wanted to have a look of the vase on the cashier table, but the owner took it right away and told us donβt touch it it was not for sale! Omg Please CLOSE your shop if you believe COVID-19 is so serious or at least you could make a notice board to remind the customers which of your items are not allowed to be touched! You wanted to make money but wonβt let people touch and see? How ridiculous! I canβt help thinking if the owner is a racist just coz we were Asian. Would never come back.
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Janet Servis on Google
β β β β β Staff is amazing! Very helpful and friendly. Really cute shop. Nice selection of fusion paint.
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Andrew Gray on Google
β β β β β A quaint little shop with a great selection of home decor. Pleasant staff who were very attentive and helped me pick out the perfect gift for my wife.
If you are in the Oak Bay area pop in .....highly recommended !
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patty gower on Google
β β β β β Was in the store today, what a cute little shop. Staff was very helpful about using mineral paint. Very friendly. Will definitely shop there again.
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Gleelee ful on Google
β β β β β The owner/staff have always been very nice to me, and quite helpful.
However, I am only rating it four stars because the shopping hours are very frustrating. I live in North Saanich and work a regular work-week, so it makes it hard to get hereβ¦the only place in Victoria which sells Fusion Paint (the main reason that I shop here). The shopping hours are currently only a few hours per day, for only half of the week. I canβt fault the owner for picking her own hours, as itβs her own shop, but as a consumer itβs not always easy to work around. I guess the main customer base must not be the working M-F crowd.
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lee la on Google
β β β β β The owner is not a friendly person to all customers. I was in the other day, there was only one other customer who the owner was talking to. You think that as a professional person who should know good customer service that she would acknowledge a new person and say hello at least, but no. She just kept talking. I think she could make room for greeting a new person in the store. Other shopkeepers certainly know how to do this. Plus she has corona paranoia. Nowhere in town have I experienced not being able to look at something or pick it up without this kind of rudeness. She says she's following provincial guidelines. Where does it say customers can't touch anything? If that were the case, then all the grocery stores, etc. would have been shut down. Simply not true. She is simply making this up because she's so fussy, and that was even before the virus. I will avoid this store in future as she makes the shopping experience very unpleasant.
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