First Stop Swap Shop Inc

Original post: very unprofessional. And called me "trash" on exit after being perfectly polite during my very brief visit (not naming names). also was purposely given false info regarding cellular devices that they carry and other stores carry. would not recommend. and if anyone else got the same likely fubar story try the cell shop on George St. They sell phones there still (go figure). --------------------------------------------------------------------------------------- Saturday may 1st 2021: In response to the owner: I'm not "mad" at anything other than the fact that I was indirectly insulted by an employee to another employee and told a deliberate lie on top of this (that nobody sells phones in town and is more of a side complaint than anything) and that's just more slightly surprised than anger, getting angry gets us nowhere. I was broad in my previous post beforehand in order to further protect the identity of the employee at hand. My complaint has nothing to do with company policy other than it not being followed and even less to do with my admittance and how I quietly left. lastly absolutely no demands to change were made. And so far by your reply it almost seems as though your completely ignoring this behavior by how you almost completely avoided it as a subject aside 7 broad words but that's just a simple surface level observation that may not really bear fruit. Forgive me if it feels like I'm trying to stir the pot and I'm not looking to make a chain out of this or worse but most importantly I wouldn't describe myself as angry ether rather than just a little shocked by the seemingly unprofessional outcome. visit wasn't the best, the end. lets move past it. please don't do it ever again if I have to and am able to use your store as a fellow law abiding customer. stay safe during the ongoing pandemic. and to your credit I have had some good deals at your store in the past up to this point.

Staff are always helpful and in good moods, not what you would expect from a pawn shop, 5 stars.

Amazing ,knowledgeable staff, that are nothing but curious and helpful.The owner Steve is a great person to do business with on any day ..

Always helpful and informed on their stock. These guys will always point you in the right direction and they might just make you laugh on your way.

Stephen and his team never disappoint. From the moment you walk in the door his staff are ready and willing to answer all questions. When purchasing at First Stop Swap Shop I always feel I got the best price I could have gotten. I've bought consoles, guitars, jewlery and many other items from First Stop and have never once been disappointed - any issues with products are fixed promptly. Ten Stars for First Stop Swap Shop!!!

Wicked awesome group of guys. Friendly, helpful, understanding and without a fuss, they most certainly go above and beyond what they need to. I appreciate you guys and wish you all well. Remember - Karma is always returned; Bad OR Good. I have great faith Karma will be very kind to the deserving - Just like each of you. Take care and stay blessed. P.S. Always remember to be mindful of logos. ? Hidden meanings are always interesting and, lets be real..... An abundance of useless information will always hold prevalence.

Went there and purchased a coin advertised as silver to take it home to find its not silver at all. The us mint made copper nickel ones thats what I got. Update i recently discovered another silver item i recieved from them tested as fake

always lots of good deals to be found. staff is always friendly and helpful. never had a complaint and everything electronic I have bought used from them is still going strong. cool.