Fenergic

3.5/5 based on 8 reviews

Contact Fenergic

Address :

7 Rue Thibault, Warwick, Quebec J0A 1M0, Canada

Phone : 📞 +89
Website : https://www.fenergic.com/
Categories :
City : A

7 Rue Thibault, Warwick, Quebec J0A 1M0, Canada
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Eric Ouaknine on Google

I would steer clear of this company. They offer terrible post sale support.
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Andre st-yves on Google

The quotation didn't respect the plans so once the quotation was adjusted, it was 35 % more expensive. Also check the details on the warranty on their windows.
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Ali Kazemian on Google

Terrible experience. Signed a contract with the company, they came, took measurements, and then ignored my calls for the next 6 months. Never heard from them again. If you need extra headaches, this is the company for you. The name of our rep is Pierre desjardins and a registered letter was sent to mr Turcotte. Still no reply from you guys
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Matthew Lee on Google

Very poor quality windows. I have had 4 fenergic windows replaced in my condo because of condensation (windows were not even 4 years old). And I have 2 more that require replacing just 1 year later. Although under warranty, they charge over $120 per service order. Why are your windows of such poor quality and keep failing? Very unhappy customer.
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Jean Charles Boudreau on Google

I have bought a front door with 2 glass part less than 4 years ago. During this winter both window frames cracken open for about a quarter inch. Called the company because this has to be a defective product. After sending pictures and explaining that there was no abuse on the door to Pierre Desjardin, he assured me a follow up about the quality of the product. Today, I got an email from Marie Beauchaine with a 500 dollar submission to change 2 window frame on the door, this because the warranty is only 1 year on the frame. I don't want to pay 500 dollars every 4 years or so just to make sure this product is not cracked. This product is not worth buying in the first place.
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Zangdaarr Mortpartout on Google

Windows have a 10 years warranty but you have to pay the man hours. Only the material are covered. This is the first time I see that, a covered defect implies company responsibility, you should never have to pay the guy who comes do the repair. This put aside, their process is extremely weird and at some point I wondered if I was going to have an appointment. However things went well and my window repaired. Material cost was probably around 10$, so basically I paid for my under warranty repair.
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Bryan Doyle on Google

The windows I have are very nice. They were installed in 2006. They were guaranteed for 10 years. But many of my windows developed condensation before even being 10 years old. That is disappointing. That said the customer service support I have received to fix the windows has been very good. I just recently contacted them to see if they could provide me some paint that matches my windows and doors. The customer service representative extremely helpful and went to great efforts to find me some and deliver it to a location easy for me to get to (to save me delivery costs). I would do business with them again provided they could ensure me that the windows have improved and the warranty was at least 20 years vs 10. Tis because their customer support is so good.
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Nicky Grilli on Google

Fenergic doors and windows are good quality relative to price you pay and with proper installation and maintenance will endure our seasons. In my experience, the after sales services is attentive and excellent. You get honest answers and solutions.

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