FedEx Ship Centre
3.3/5
★
based on 8 reviews
Contact FedEx Ship Centre
| Address : | 8147 Aviation Rd, Garson, ON P3L 1V4, Canada |
| Phone : | 📞 +89 |
| Website : | https://local.fedex.com/en-ca/on/garson/ysba%3Fcmp%3DLOC-1001545-4-4-971-1110000-US-US-EN-GPLCANADARETAIL |
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| City : | L |
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Cheng Bo An on Google
★ ★ ★ ★ ★ FedEx Air, no issues. FedEx ground are simply worst service ever
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James Bauer on Google
★ ★ ★ ★ ★ If no stars was an option they'd be getting it. Here I am in the washroom which has a window view of my deck coming straight to my door. The FedEx driver doesn't attempt to knock at the door to state they're here to deliver the long awaited package for which I paid the extra few dollars to expedite it, they then have the audacity to state on the tracking option on the website " Customer not available, door tag will provide time, date, and address of FedEx location where you may pick up your shipment".
Seeing such, I rush out the door to check. No tag was left. I then call the call center to state of such as no attempt to even leave the package where which I might add the shipping cost more than the items itself , in the mailbox which was an option to the driver. I am then told is to pick up the package on Monday at this Garson location.
For one : No knock
Two : No tag
At this point I cold have drove to Quebec and picked up the items as the curb-side option and banked the cash. At this rate, FedEx will be on the same level as Canada post... and if you don't undertsand this, what I am really saying is they are GARBAGE! Hot......Hot hot, unreliable GARBAGE!
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Dylan Makela on Google
★ ★ ★ ★ ★ If I could give 0 stars I would. This is the last time I ever use FedEx. Much rather Purolator or canada post. Much more punctual and polite. My package has taken longer to deliver from Garson than it took to get here from Texas. The worst warehouse and delivery service, rarely is it on time. If you have another option for shipping I'd recommend it. It's been 3 days waiting for a simple delivery, and of course when I call I can't go get it because they have no clue where it is. Such a unpleasant experience. Will always make sure not to use FedEx whenever possible.
Update**
Called again and have now been told it is with a third party courrier and have no clue when it will be delivered. Also have not received any tracking information for the third party courrier. Very unprofessional and poor service. Package will always be 4 days late with them.
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Whitney Lahti on Google
★ ★ ★ ★ ★ Worst company and worst customer service EVER! A pigeon could deliver my package faster.
I called to find my package which apparently as been given to another shipping company is now 3 days late! Call to talk to a representative after going through their ridiculous automated phone system I finally get to talk to someome and just get silence on the other end of the line no one can find my package or tell me ANY information on it. Best I get is maybe Monday so now I'm without my package for over a week past the expected date. This is the most RIDICULOUS IDIOTIC CUSTOMER SERVICE EVER! IF I COULD RATE NEGATIVE I WOULD!
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Rog Grow Tech on Google
★ ★ ★ ★ ★ Worst delivery company next to muskoka. I already paid for a delivery and they wouldn’t leave it because they said it needed to be paid. After being on hold for 20 minutes they hang up on you.
Driver would not turn around to deliver my package he messed up on and made me drive 2 hours to get it.
Choose a different service because they have no clue what’s is going on.
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Brianne Olsen on Google
★ ★ ★ ★ ★ Worst delivery service ever. Sat on my package for days. Tried to deliver on the 8th, I missed them. They left a door tag on my door telling me to pick up my package at staples after 6pm. Go to staples after 6pm, surprise my package isn’t there it went back to the Garson facility. Called customer service told them I would pick it up at their Garson facility on the 9th. Get there around 9:30ish am Dec 9 and Surprise it’s not there. An hour drive to and there and it’s not there. I can pick it up after 3pm at Staples on the 9th. Does anyone communicate with anyone there??? Horrible avoid them if possible. I to wish I could give zero stars but it’s not an option. So disappointed.
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Noah A on Google
★ ★ ★ ★ ★ Alicia was absolutely amazing. Great customer service to ensure customers get their packages despite them being located so far out of town.
Thanks to Alicia and the drivers at FedEx Sudbury!
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Sarella Tainted Bright on Google
★ ★ ★ ★ ★ They above and beyond to get your packages out to you when there's an issue with your address or something. Don't follow the Google map location because it leads you in the wrong direction! When you drive to the airport. Take the first right on Aviation Rd and you will see the FedEx building. Not sure why Google Maps is wrong. I was told at the station that they have tried to get it updated multiple times.
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