Family Services of Peel

Staff at this facility are absolutely disgusting. Services ARE NOT trauma-informed or competent in any way for victims of childhood sexual abuse. Staff here take ZERO responsibility for the services they provide and spend 90% of the time looking for excuses not to provide help instead of providing what they are being paid by the goverment to provide. It would be illegal to treat an animal the way these nasty people treat the most vulberable people in society. Executive Director Chuck MacLean should be ashamed for running such a s***-show of an agency.

If I could I would give them ZERO I called to get some counselling for my kid who is been experiencing depression and instead of getting help they are busy finding all possible ways to blame us, her parents, and they opened a file and are asking all this questions, we got visits from intake people who force themselves in our home we aren't able to say no and we are just so disappointed for ever calling them. We have an open file and they are just trying to get us to talk to our kid without us being present trying to get some damaging info on us. Turning our kid against us, increasing his stress and sadness. AVOID calling any of their offices at all cost unless you are absolutely unable to provide with private help. The money you spend will be worth it and it may save your child life.

So I am forced to attend the PAR program through court. They placed me with an ignorant woman named Yammie. If you get her switch immediately as she does not regard mental health as being real or believe certain mental illness as real altogether even after being told I was diagnosed at CAMH. If you speak to them about needing to be switched because of this they will tell you to speak with Yammie and for me she is a trigger so they are exasperating my mental illness and not taking any of this seriously. I would expect to hear more about this in the news and in the HRTO.

I had two pretty good counsellors but it is difficult to stay in the program long term as there are time limitations. The unfortunate thing with the mental health system is access and often there are wait lists. In this pandemic situation, I am at risk for comorbid conditions.

Honestly don't bother with these guys. If you have money they gladly take uou but if you dont they will dump you off for someone who can pay more. Twice had them call confirming the appointment then the day comes and no one calls at appointment time. Not ever trusting therapist again, I rather kill myself than go to doctors who see you with dollar signs in their eyes.

I would like to thank the Mississauga Family Services of Peel for providing outstanding support to us specially Ms. Hams Abdul Wahed - highly appreciated keep the good work up.

I would like to thank Apoorva Patel for being a robust pillar of support throughout my arduous journey wherein with her support, I battled the challenges of settling in a new country and successfully dealt with survival issues in the context of COVID, socio-economic and socio-cultural challenges. Her stellar training sessions and friendly counsel, pushed me to strive and improve my career, job prospects.

I just want to say that I spoke to the counselling manager prior to beginning my therapy sessions. I am a domestically abused man who was abused by a female. I am also a medical doctor in my own right by education. From the beginning of my sessions with a therapist called Josepha, I felt she was highly authoritarian and did not listen to a single thing I said. For example, she would ask "how can we work to help you". I would reply "with empathy, without authoritarianism and with an effort to see my perspective." At moments like this she would use nonverbal communication in going silent, choosing to not find common ground on the terms that I requested (which are very reasonable for every patient to expect in treatment of their mental health). The counselling manager Svetlana told me that the majority of the therapists that are hired here are trained in providing therapy specifically in cases where violence had occurred against women but that not a single therapist was present that could offer an expertise in cases of violence against men. Because of this, I always felt a tremendous amount of bias in how my sessions were carried out. Even having been the victim of a vicious physically violent attack on me in front of my family after repeatedly stating that I did not want to fight and then actually not fighting, I could not receive a single morsel of understanding from these people. I will be filing a official complaint against such therapists that I have interacted with as is my right as a patient to prevent this kind of treatment of other men like myself. Clinicians of any variety are EXPECTED to actively put an effort forward to try to remain objective. Simple saying that "I am objective" is not enough. If the patient is telling you repeatedly that they do not feel that you are being objective, to simply say that because of your professional expertise that you are always right and the patient is always wrong inspires a loss of trust that the patient has in themselves instead of building it back with acknowledgement. I am sure that many of these therapists in their hearts realize how off course their professional practice is. However they are emboldened in their malpractice. As Josepha told me in my final session with her when I told her I would raise the issue with her counselling manager, she simply responded by saying "complaint to the Prime Minister if you want to, do whatever you like". This is a representation of sarcasm DURING a clinical session which is professionally appalling to see. The fact that Josepha took zero responsibility stands out after these sort of behaviours. She would additionally often look to one side or the other during my sessions. At one point I even had to ask her if someone else was present in the room besides her without my consent. She would always reply no, but I felt she was not being honest with me as her attention would be very quickly diverted during these moments. Should I ever learn that another individual was present without my prior consent, it will additionally become a breach of confidentiality issue. Bottom line is this, therapists should learn to treat ALL of their patients with respect not just those that are from the female gender. Being sexist in this way because it is socially accepted that females go through more trauma in their lives and suffer a higher degree of victimhood is firstly wrong based on the data and secondly even if it were true on ethical principles a therapist should still remain unbiased. I did not receive this unbiased treatment and I would advice any male to not choose this clinic in their treatment as this is a feminist organization that caters very differently to women as compared to men even while representing themselves under the banner of "Family" services. What a complete waste of time. And I still haven't received any legitimate therapy to date.