Fairview Medical

Automated phone message states that an appointment is required, but disconnects the call after the message. How am I supposed to make an appointment?

Okay doctor but terribly rude and unhelpful front desk. Was told to go to a walk in clinic because I need to make an emergency appointment 1 month in advance.

They know nothing and the parking skills held by them is absolutely terrible.

a month ago Appointment was made to bring patient to her office. Watters did not wait but instead visited the care facility patient was residing in. Patient had been prescribed an antibiotic for a UTI which turned out she was allergic to. Watters trivialized the rash and would not do a test to determine the most effective antibiotic. In attendance when Watters interviewed patient were son and personal care assistant. Watters barged into room, did not introduce herself and intimidated patient by rapid fire questions. Son intervened to protect mother. Watters became enraged and ordered son and PCA outside the room in a public area where she inappropriately discussed patient in an open forum. She then stated "we are off to a bad start". Son had power of attorney but Watters falsely accused son of not providing such when it was on file at care center, contacted Guardian office and attempted to remove son from mother's care when he was in USA on business. Son left PCA in charge of care during his absence. Watters refused to communicate with PCA. Son removed mother from British Columbia. In my view Watters is vengeful, mentally unbalanced and dangerous. Son fired Waters. In response, Watters sent son TWO different invoices for the visit. However invoices were fraudulent as they were not for the dates she visited the care center and that was the only time Watters saw patient. Complaint filed over conduct. Watters perjured herself significantly.

I am very grateful for the excellent care provided to my wife and I by Dr Barbara Main, Dr Mandy Clarke as well as other doctors on staff at Fairview Medical. In addition, we find the front office staff to be excellent.

Dr. Begin is great but the staff that work up front are incredibly rude most of the time. I don't understand why anyone would work as a receptionist when they obviously don't want to deal with the general public.Thank goodness Dr. Begin moved to another office!

My family have been clients for more than 3 years, we have a very good experience with this medical center. The doctors are very nice and the front staff have always been helpful and gentle with us. It’s easy to have a last minute appointment when the kids are sick. They are harder to reach with covid, but I heard there is now online booking available for the registered clients.

Top notch care!