Epic Roofing & Exteriors Red Deer - Red Deer

Epic replaced our roof after a Storm 3 years ago, they were so incredibly efficient and professional when this hail storm hit we specifically requested them and were not disappointed in the service. Very attentive and courteous. Would recommend without question.

After my roof was damaged by hail this year, insurance company sent out epic for a quote. The guy and his helper were nice enough and the main guy was old enough to know his job. I received the quote from insurance which seemed correct, but then I received a follow up email from Epic and this is where things went extremely sideways. They told me my roof did not meet code and needed to be changed to a flat roof... Well well, when you are in the business of construction, like me, every thing you do is code related. And I know many codes as my job depends on it. Having said that, I expected the same from a roofing company sent by my insurance company to quote on my roof. I know for a fact that my roof met codes when my home was built. I know for a fact that you do not need a permit for a replacing shingles. I know the local code inspectors because I deal with codes and permits almost on a daily basis. I confirmed my knowledge by reaching out to the local building inspector whom clarified that in fact I did not need a permit for shingle replacement and I sure didn't need to remove my rafters and have a flat roof installed. Now, I highly doubt the guy they sent did not know the codes related to re-shingling a roof or he wouldn't have the responsibilities that goes with quoting on jobs. I highly doubt he was new at this as again, he would not be put in a position of quoting without experience and knowledge of roofing and correct procedures including knowing codes related to the task at hand. This leaves only one possibility and that is: He out right lied to me and my wife on what our house required. I certainly in no way in hell would have a flat roof ever put on my house at an extreme cost and to devalue my property. I have no idea what this guy was thinking, other than trying to pull a fast one on me and do something absolutely wrong by declaring that my home did not meet city of Red Deer's building codes. Well, epic roofing, not only does my home meet codes as built, you lost my work and I get to tell this story to all my friends, family, and coworker's and everyone whom starts a conversation on roofing. As far as I am concerned, I was emailed a out right lie at what my needs required. Thank goodness I work in construction and work directly with code officers employed with the city of Red Deer.

From the Estimator to the Project Manager to the Workers who did the work - Epic Roofing & Exteriors Red Deer was fantastic. Very responsive to questions and concerns. The siding was a good match to the existing siding. The Project Manager made sure that when they stacked the roofing tiles they were spread out on the roof to avoid interior ceiling cracks. Great experience and many thanks.

The roofing installation included new shingles and new vents to new venting codes. The guys were on site are very thorough and professional. The area was clean after each day and once completed the Epic inspector verified the installation. Would highly recommend Epic Roofing to your next installation. Thank you for your detail to our needs.

After the hail storm that hit Calgary in 2020, my house required shingle, siding and window screen replacement through insurance. Epic was my insurance company's preferred go-to. Overall, Epic has very good customer service with professionalism and integrity. They kept me up-to-date on the progress of the replacements. I would absolutely recommend Epic Roofing & Exteriors for anyone who requires work to be accomplished on the exterior of their home. Good job Anomi & Ira and your crews!

We had a great experience working with Epic! The roofing and siding repair crews both did a wonderful job. Very respectful of our property, timely repairs and clean up. Follow up happened with post work inspection and calls to check on our satisfaction. We appreciated their professionalism and their willingness to ensure our satisfaction with all aspects of the repairs we needed.

Epic Roofing was the only place that answered us right away and came onsite the same day to look and give us a quote. They are professional and experienced and did an amazing job. Would highly recommend this company. We are very pleased with our new roof and the service that was provided!

A crew led by Dave Skanderup from Epic did a vinyl siding and roof repair on my home that was completed in early November. Their siding began to fall off my house within two months because the top strip of vinyl was only friction-fit, i.e. they had not installed and clipped into a proper finishing strip at the top of the wall. When I requested a proper repair, they used the same technique but stuck some silicone on it. Their second repair failed and peeled off the side of my house within four days. An exterior light was also reattached incorrectly and fell off. I requested a different contractor from my insurance company afterwards, as Epic had two chances to repair my home and chose to use improper techniques and materials twice.