Entreposage Montreal Mini-Storage | CDN-NDG
4.8/5
★
based on 8 reviews
Contact Entreposage Montreal Mini-Storage | CDN-NDG
| Address : | 5260 Ferrier St, Montreal, Quebec H4P 1L3, Canada |
| Phone : | 📞 +797 |
| Website : | https://montrealministorage.com/en/ferrier/set/6 |
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| City : | P |
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Allan Meitin on Google
★ ★ ★ ★ ★ I needed a facility to store my furniture in transition between moves. The facility is great, clean, and in a well heated indoor building. The staff service was excellent. In fact, when I arrived my movers advised me that the size of the locker I had booked was too small and the storage staff immediately found me a new larger locker without delay and put in extra effort to find me one that was as close as possible to the elevator. The access to the loading dock is excellent and the elevators are well maintained and efficient. I would not hesitate to recommended Mini Storage to everyone. I count not have made a better choice.
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Blurt Blaxter on Google
★ ★ ★ ★ ★ Good storage place. Whole experience ruined by one person.
I believe it is the manager/receptionist (The big girl). Absolutely, disgustingly rude. Consistently rude with no provocation, except for when you are a new customer of course (she must receive a commission because that is the only time she pretends to smile). I moved my $1000 a month in rent to another facility solely because of her.
Goodbye!
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Enett Reid on Google
★ ★ ★ ★ ★ My experience with this company is extremely positive!
Had to have my furniture put in storage in Montreal while I am in Turkey, so I decided to call them long distance asking for their suggestions and I was not disappointed!
Everyone I spoke with were very professional and helpful, they assisted my daughter both by email and in person until the items were securely stored!
Special thanks to Steve and his team! Your special care is greatly appreciated!
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Julie C Wojcicki on Google
★ ★ ★ ★ ★ Very disappointed because I was given a storage room with a massive pillar in the middle and it was not in the description of the room. It was very challenging to put the stuff around it. Not everyone can visit the storage before renting (especially when moving across Canada!). Otherwise facility is clean and easy to access to.
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Sylvia Zhu on Google
★ ★ ★ ★ ★ Reserving my unit was done by phone quite easily. Though, I was informed that I can call about 2 weeks before my move-in date to finalize the paperwork/ payment.
When I arrived to this Mini Storage on the date of my move-in, I found out that the unit assigned to me had a lock on it and was already filled with someone else's items. Not sure how this happened, must have be a mistake in their system. This was definitely unplanned and the Mini Storage worker on-site was very helpful in finding another locker for me. The new locker was slightly bigger than my original unit and on the same floor. Even though I didn't like how there was a large column in the middle of my new unit, luckily all my items fit. Thankfully, everything worked out in the end.
I would recommend that you take time to visit your unit before moving your items in, because there is a chance that your unit may already be taken!
**2021-Aug EDIT: I reached out to the email that was in the reply from Mini-Storage, but still have not received a reply back...
Also, I am changing the rating to 3 stars because when I visited my locker this past week, I found out that they added a lock on it without alerting me about it. I had to speak to the worker on-site to help remove it and allow me access to my unit. He said that there was no note in their system about why they added the lock.. that it must have been a mistake. The worker was nice, but this experience was very unexpected and an added inconvenience.
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somaya zahran on Google
★ ★ ★ ★ ★ This review is for the Ferrier location, we rented in June - Aug 2021.
The place is good and the price is reasonable, however, be cautious of the follwoing:
- Sometimes, they have only one elevator working for all levels, this delays the moving
- When we first started renting the space, the first day was a STAT holiday, but they reassured us that the access credentials will work. It didn't and it was a big deal. Their customer service SUCKS and are not helpful, they said they would call us back with a solution, they didn't and they never picked up again. I was able to get my work done with the help of other customers there. It was nice from them to offer a discount on the rental extension fee.
- At the very end, their system screwed, and they processed our payment as if we have paid for one week less. I called them multiple times after getting the warning email, and they reassured me that it is generated automatically. Again, when I went there on the moving day with the movers, my access was denied and the space was locked BY THEM [they put a locker to prevent me from accessing my space].
All in all, if it wasn't for the technical hassles at the very critical times, that could have been a very pleasant experience. I would recommend them ONLY IF you can avoid my above inconveniences.
Good luck!
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Patrice Fleury-Charles on Google
★ ★ ★ ★ ★ It's been only 2 months I have my car storaged at the mini storage in Ferry. Good so far. It will stay up to End of March or April.
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Toyin Togun on Google
★ ★ ★ ★ ★ Using the Montreal Mini Storage Ferrier is probably the best thing we did when we moved from Canada but kept our properties in storage before shipment. COVID-19 caused significant delay in our plan to ship the materials for more than 3 years. But when we eventually received our goods, everything is intact and neat just as packed. Nothing missing or damaged. We will strongly recommend Montreal Mini Storage Ferrier to anybody needing storage facilities in Montreal.
Toyin & Ayo Togun
London, UK.
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