Emterra Environmental

Name: Emterra Environmental
Address: 700 Waddington Dr, Vernon, BC V1T 8T6, Canada, T, Canada

1.3/5 ★ based on 8 reviews

Contact Emterra Environmental

Address :	700 Waddington Dr, Vernon, BC V1T 8T6, Canada
Phone :	📞 +
Website :	https://www.emterra.ca/
Categories :	Waste management service , Recycling center ,
City :	T

700 Waddington Dr, Vernon, BC V1T 8T6, Canada

Best Waste management service in Canada

N	Nicolus Zibin on Google ★ ★ ★ ★ ★ For years I have been coming home to recycling on my lawn, recycling that is definitely recyclable and for some reason does not get picked up. Instead, it ends up on my lawn and the street getting absorbed by our earth, nice. Just an edit, I bring my recycling elsewhere now and will continue to do so from now on. Makes me feel much more dignified than getting the recycling guy on camera while littering like I'm some Karen just to get management to mention it during a lunchbox meeting.
c	carlea dunn on Google ★ ★ ★ ★ ★ This company is a disgrace to any recycling company, they are way too picky with the way you have to recycle, they give excuses when you call and make up rules that aren’t actual rules and they try to blame Recycle BC for all of it, they have no accountability for their actions and the owner of waste management BC is no better. Our truck use to have a claw on it so we could have bigger recycle bins picked up then all of a sudden they discontinued those trucks so they won’t pick up big bins anymore, but you call to complain and they blame their workers saying they shouldn’t have picked them up in the first place. Then they don’t do anything about it and say that the bins could be over 40 lbs which is too heavy, even though labour laws say 50 and they have no scale to check. How does it make sense to get rid of the claw trucks if you are worried about employees getting hurt, all trucks should have claws on them to reduce the risk of workplace injury and make it so we can actually recycle everything that is recyclable, which by the way is pretty much anything with the technology we have at our disposal. They also try to claim no sorting happens before the recycle process, if that’s true then create more jobs by hiring people to sort it at the depot for christ sake.
W	Wayne Plante on Google ★ ★ ★ ★ ★ They have missed the recycling almost 3 weeks now. They said their truck is broken and are waiting for a truck from Ontario. What company has no other option than to wait for a truck across the country? Emterra apparently.
M	Mathias on Google ★ ★ ★ ★ ★ Garbage is not being picked up. Tried calling them it goes to voicemail and just hangs up. Called City of Vernon and they said they’ll inform them of the missed pick up and told me to leave my garbage out. It’s been 4 days now and nothing is being picked up… Had a similar problem with them a few months back.
B	B. F. on Google ★ ★ ★ ★ ★ Asked for bins over 2 months ago...they said they were running a bit behind...no accountability, poor service...guys picking up recycling were fine...it is the office people who are the issue here. Edit May 27th; Company dropped full set of bins off immediately the next day. Thank you.
M	Mac Hart on Google ★ ★ ★ ★ ★ Constant missed pick ups and I can never get a hold of anyone at the office as the number goes straight to a full voice mail. Changed our entire waste program and didn't proved proper information about what goes where or where to leave our bins. I'm not blaming the 1 person in the local office but the company needs to do better.
J	John Northcote on Google ★ ★ ★ ★ ★ Recently, we could not fit our garbage in our provided bin. As required, we left a bag beside the bin with a garbage sticker clearly placed on it. The contents of the bin were taken, the additional bag was not. I'm disappointed in the fact we did everything right and still the additional bag was not taken away. Now under the new system, that bag will not be collected for at least two more weeks. With bear sightings increasing in the area, this is unacceptable. I look forward to an improvement in service and the possibility of giving a better rating in the future!
A	Aly Yal on Google ★ ★ ★ ★ ★ The driver noticed a plastic wrap at the top of recycling and rather than setting it aside or putting it in an empty container chose not to pick up the whole full bin. Their office said they are not supposed to pick up recycling if there is a wrong material in a bin. So, they choose to punish for a minor error and leave recycling behind because of that. For a little thing that should not be there not to puck the bin that is recyclable. Way to go in providing services to residents. Maybe they think we work for them?