Ed's Concrete Product Ltd

Great company to deal with. Professional service and excellent prices. I dealt with Chris Archambault and he was the most decent person to deal with and very helpful. I highly recommend this company. Kudos to a great company and staff.

Excellent supplier of concrete steps, sills and architectural features. I was so pleased to learn they have a huge selection of ornamental figures and fountains.

I'd take off that first star if I could but I had to choose at least one b4 I could even write a review. I'm very disappointed in Ed's Concrete Products. I bought a cute little black painted cement birdbath and I took it home where my husband proceeded to set it in the garden. He gave the top a gentle turn to make sure the product was sturdy in its spot. As he did that the whole bath section broke off the base. My husband was not pleased with that mess. I took it back and hoped to find another but they had none. Now was the chore of finding another that we liked. We found 2 but the first one was small and the price was way too high. $172.00- So I inquired about the price of the second with the 2 Doves on the base. It was $132.90 or there abouts. So, I paid $71.00 + tax which cost me $77.00 for the first broken birdbath and needed to pay the rest for this bigger one which totalled $135.00. An extra $68.00+ tax. It was all they had and I wanted to have a birdbath for the many birds in our Park where we live. I noticed there was a large seam on the bath from being in the mould. Whoever took it out should have removed the excess cement right away. Who wants to buy something fairly expensive only to have to take it home and repair it. Doesn't sound right to me. So I spoke to the office girl to see what they would do for me. She told me the guys that do that work were not in that day, being a Saturday and they close at noon of all things. On a Saturday! Really!!?? She said the guys that do that work would be able to do it Monday and I could come in, in the afternoon and pick it up. I would have to get someone to drive me into Stratford to get it since my husband is gone from 6:30 am to 5:30 pm and their store is closed by 5pm. Great hours for a business. Not!!? I agreed to get it Monday when I got a friend to take me in to Stratford after I called Ed's Concrete Products to make sure it would be done. "Yes," the woman told me. "They're working on it right now." "Great!" I said, "I'm on my way then." I walked in and three people were sitting at desks working, just ignoring us. I finally spoke up and reminded them that they should get a bell for their door so they know when people have come in for some service. The first time my friend and I came in the store to make inquiries about their products they told us to check in the books at the table for prices. There are no prices on any of the items. Great! So then they wanted us to go outside again, take photos of what we like and then get the number out of the catalogue on the table and tell them the # so they could find the price in their book. Man, you'd think we were at NASA trying to get government listings for the flight codes of their rockets. Back to me returning to the store to pick up my repaired birdbath. When they finally acknowledged my existance He told me,"it's right over there." I looked and did not see it. "Where," I asked? "Just here," he says as he walks over to the bird bath I didn't recognize. The base was right but the bath section was wrong. "No," I said. "That is not the bath section I bought." I went out with him to see where it was. I saw it and had him take it to the van. He was going to argue with me about that but I had taken pictures, so as he took it to the van, Then I noticed the seam was still there. Shocked to see they had done nothing at all, if steam could come out of my head, that was the point when it would have happened. I had left it there Saturday, phoned Monday to makes sure the work was done, to which the woman said yes, and now it had all been lies....Unbelievable!!???

I placed an order and they were very helpful. I ended up not being able to use the product because of timing restraints for the delivery, and they quickly refunded my money. I'm very impressed with their customer service and will definitely be back!

This place has such a great variety of ornamental yard decor. So many things I wanted to buy at such a great price. We will be back with a bigger vehicle

We moved to Stratford and saw the landscaping bags on everyone's lawn so we checked it out. WE LOVE THIS PLACE!! we've now done a patio and bought stone and HPB as well as a beautiful statue. I tell everyone to go there. Reasonably priced, beautiful products... I can't say enough nice things. My yard looks awesome because of them! Thanks Ed's!

I HIGHLY recommend Ed's Concrete! Prices are very reasonable and the staff go above and beyond to help and ensure your project runs smoothly. And the delivery guy is so pleasant and obliging. Ed's is the place for all your landscaping needs!

I just wanted to comment the amazing customer service I received from the staff at Ed's Concrete. Deb replied within a day with the detailed quote with product pictures, and scheduled installation faster than anticipated. The stairs and railings are perfect and the house looks 100% better, thanks to the quick and professional installation Luke provided, and now we will be the envy of the neighborhood! Thank you! Susan H.